We performed a comparison between IceWarp and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."It has great communication capabilities for team chatting and web conferences."
"The solution has a very good log-in to the UI when compared to other solutions."
"An effective, functional, very good tool for controlling resources."
"It's scalable and stable."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The groupware module is the most valuable feature."
"The solution's voice services work well for our company."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"There are free versions of the solution available."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Our customers sometimes have problems receiving mail."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"There might be some invitation issues with Skype for Business."
"Make it user friendly."
IceWarp is ranked 6th in Email Applications with 15 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. IceWarp is rated 8.6, while Skype for Business is rated 7.8. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server.
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