IceWarp vs Microsoft Exchange comparison

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IceWarp Logo
3,016 views|1,810 comparisons
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5,633 views|4,917 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IceWarp and Microsoft Exchange based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IceWarp vs. Microsoft Exchange Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has great communication capabilities for team chatting and web conferences.""The solution has a very good log-in to the UI when compared to other solutions.""IceWarp has multiple applications that are easy to use for many people.""The solution's voice services work well for our company.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""An effective, functional, very good tool for controlling resources.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""It's scalable and stable."

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"It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support.""The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users.""The search tools are good.""It is a product that is simple to manage, and easy to use.""This solution handles all of our primary functionality including email, message delivery, message archiving and calendars.""It is a very stable tool...It is a very scalable tool.""What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.""Our customers are satisfied with the features included in Microsoft Exchange."

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Cons
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""Our customers sometimes have problems receiving mail.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

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"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards.""Microsoft Exchange could improve by adding artificial intelligence.""There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me.""There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed.""I'd like the archiving process to be faster.""Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.""The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area.""An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."

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Pricing and Cost Advice
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
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  • "They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • More Microsoft Exchange Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:Scalability-wise, I rate the solution a ten out of ten.
    Top Answer:Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.
    Ranking
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    3rd
    out of 24 in Email Applications
    Views
    5,633
    Comparisons
    4,917
    Reviews
    35
    Average Words per Review
    364
    Rating
    8.5
    Comparisons
    Also Known As
    Exchange, MS Exchange
    Learn More
    Overview
    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Sample Customers
    Marriott, Toyota, Sony, Wendy's, Canon
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    Top Industries
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider12%
    Government10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    REVIEWERS
    Small Business36%
    Midsize Enterprise25%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise20%
    Large Enterprise50%
    Buyer's Guide
    IceWarp vs. Microsoft Exchange
    March 2024
    Find out what your peers are saying about IceWarp vs. Microsoft Exchange and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    IceWarp is ranked 6th in Email Applications with 15 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 77 reviews. IceWarp is rated 8.6, while Microsoft Exchange is rated 8.4. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Zoho Mail, KerioConnect and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and OpenText GroupWise. See our IceWarp vs. Microsoft Exchange report.

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    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.