Anonymous UserChief Information Officer at a consumer goods company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The anti-spam features are excellent on the email firewalls."
"The initial implementation is pretty easy to handle."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The solution scales quite well."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The solution could be improved with the addition of PLP and email encryption features."
"We find the cost to be prohibitive."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The largest complaint that we hear from our customers is that there is no local support."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"It is definitely one of the lowest price solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"The license is based on the number of users."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The price is reasonable."
"Proofpoint is fairly expensive."
"The licensing is basically $8/user."
"It is multiple times more expensive, which made it very much less attractive."
Proofpoint Email Protection stops malware and non-malware threats such as impostor email (also known as email fraud). Deployed as a cloud service or on-premises, it provides granular filtering to control bulk "graymail" and other unwanted email. And business continuity capabilities keep email communications flowing, even when your email server fails.
IceWarp is ranked 4th in Email Applications with 3 reviews while Proofpoint Email Protection is ranked 1st in Email Security with 11 reviews. IceWarp is rated 8.6, while Proofpoint Email Protection is rated 9.0. The top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". On the other hand, the top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, Microsoft Exchange Online, Kerio Connect and Skype for Business, whereas Proofpoint Email Protection is most compared with Palo Alto Networks WildFire, Cisco Secure Email, Microsoft Exchange Online Protection, Microsoft Defender for Office 365 and Fortinet FortiMail.
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