We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The quality of the meetings is very good."
"The most valuable feature is stability."
"I use the chat feature to communicate with my staff, which is very helpful."
"The calling features are most valuable, especially now as we are working remotely."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"There are free versions of the solution available."
"Making calls and having meetings is easy."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"We have had trouble with scalability when trying to host large meetings."
"Going forward, I would like to see better call quality and reliability."
"There are issues with the bandwidth, particularly for external meetings,"
"The integration with Outlook could be improved."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"It is definitely one of the lowest price solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"The license is based on the number of users."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
Earn 20 points
IceWarp is ranked 4th in Email Applications with 3 reviews while Skype for Business is ranked 5th in Virtual Meetings with 9 reviews. IceWarp is rated 8.6, while Skype for Business is rated 8.2. The top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". On the other hand, the top reviewer of Skype for Business writes "Much easier and quicker than writing an email to someone and waiting for them to read it". IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, Microsoft Exchange Online, Kerio Connect and Barracuda Email Security Gateway, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Jabber and Cisco Meeting Server.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.