We performed a comparison between IceWarp and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."The solution has a very good log-in to the UI when compared to other solutions."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"The groupware module is the most valuable feature."
"A good option for virtual meetings."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The security seems good."
"The product's initial setup phase is very easy."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"I like the seamless integration to local telecommunications."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Our customers sometimes have problems receiving mail."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"The integration with Outlook could be improved."
"I feel bored with the look and feel of the tool, so it should be changed."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"Going forward, I would like to see better call quality and reliability."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
IceWarp is ranked 6th in Email Applications with 15 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. IceWarp is rated 8.6, while Skype for Business is rated 7.8. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server.
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