Anonymous UserSolution Manager at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The web interface is powerful and easy to use."
"The stability is good and keeps getting better with each new update."
"Good email solution and it's open-source."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution could use more integration with third-party tools."
"There are some security issues."
"It is definitely one of the lowest price solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"The license is based on the number of users."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
IceWarp is ranked 4th in Email Applications with 3 reviews while Zimbra Collaboration is ranked 3rd in Email Applications with 4 reviews. IceWarp is rated 8.6, while Zimbra Collaboration is rated 7.6. The top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". On the other hand, the top reviewer of Zimbra Collaboration writes "It is light to manage and low-cost, but lacks storage management". IceWarp is most compared with Microsoft Exchange, Microsoft Exchange Online, Kerio Connect, G Suite Enterprise and Open-Xchange, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, Kerio Connect, G Suite Enterprise and Microsoft Exchange Online. See our IceWarp vs. Zimbra Collaboration report.
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