We performed a comparison between Icinga and NETSCOUT nGeniusPULSE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The apply rules feature saves a lot of time."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"An affordable solution for small organizations to do basic network monitoring."
"We have found the solution to be stable."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"The Wi-Fi side needs improvement."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"Icinga’s automation could be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The tool currently fails to provide notifications to users."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The solution lacks many features important to higher-level IT management and network support."
"The GUI interface and dashboards could be more attractive to the customer."
"The price of the solution could be reduced."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
Icinga is ranked 22nd in Network Monitoring Software with 16 reviews while NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews. Icinga is rated 7.6, while NETSCOUT nGeniusPULSE is rated 8.0. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon, whereas NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum. See our Icinga vs. NETSCOUT nGeniusPULSE report.
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