We performed a comparison between IBM SevOne Network Performance Management (NPM) and Icinga based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"We have found the solution to be stable."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The apply rules feature saves a lot of time."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"Macros and the ability to connect it to Google Maps are valuable features."
"The Wi-Fi side needs improvement."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"The GUI: both the dashboard/user view and the admin tool."
"Software upgrades can be tricky is not easy."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The method of searching for SIP and the way to create the groups."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"Icinga’s automation could be improved."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"We have found some problems with Nagios, and support isn't very responsive."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The tool currently fails to provide notifications to users."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews while Icinga is ranked 22nd in Network Monitoring Software with 16 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Icinga is rated 7.6. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor, whereas Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon. See our IBM SevOne Network Performance Management (NPM) vs. Icinga report.
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