We performed a comparison between Icinga and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"An affordable solution for small organizations to do basic network monitoring."
"Macros and the ability to connect it to Google Maps are valuable features."
"Icinga does the job and is fairly stable."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"It's easy to understand, even if you are not too technical."
"Their support team is efficient, and it is easy to set up."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The people in technical support are very good."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"We don't have any issues with the stability of SolarWinds NPM."
"The most valuable features of the solution are its graphical interface and reports."
"The Wi-Fi side needs improvement."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"We have found some problems with Nagios, and support isn't very responsive."
"The installation and configuration are very complex."
"The solution lacks many features important to higher-level IT management and network support."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"There needs to be more integration of widgets, especially for reporting purposes."
"Sometimes there are issues when upgrading to a new version of the product."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"Technical support can be slow to respond."
Icinga is ranked 19th in Cloud Monitoring Software with 16 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Icinga is rated 7.6, while SolarWinds NPM is rated 8.2. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and ServiceNow IT Operations Management, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our Icinga vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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