Tungsten Communications Manager vs icon Communication Dynamics DOPiX-CCM comparison

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Also Known As
Kofax Customer Communications Manager, Aia ITP CCM, ITP CCM
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Overview
icon Communication Dynamics, Inc., is the US and North American subsidiary of icon Systemhaus GmbH. Both companies are owned by Neopost, a French multi-national. icon is the leading CCM product in Germany and prominent in the EU and Central European countries.  Product areas currently comprise Enterprise Document Creation, Content Integration and Output Management. These solutions are vital to  the conduct of today’s global enterprise.  Our business-first consultants are expert at implementing our state-of-the-art document creation and output technologies to produce outstanding ROI and customer satisfaction. Leveraging product experience in Germany and Central Europe, and leading local Business consulting and IT skills, we enable client organizations to consistently deliver the best communications experience with their customers, partners and staff at market leading price-performance levels. Worldwide support can be provided from our US base, our combined European support team or supplemented with regional partners. We understand business processes and domains (with experience across most industries) and we speak IT too - but we'll only do that with your IT staff! And our consultants are ready to demystify the jargon, helping unlock opportunity and work where-ever you are.

Revolutionize your outbound communication processes with Tungsten Communications Manager, empowering line-of-business managers to automate the creation of high-quality correspondence with minimal IT involvement. Ideal for contracts, proposals, insurance, and mortgage documents, this solution facilitates delivery across various channels such as email, social, or digital, driving digital workflow transformation initiatives. Seamlessly integrating with legacy systems and enterprise applications, Communications Manager streamlines customer workflows, enhances personalization for maximizing sales opportunities, and improves productivity by centralizing communication management. Enjoy benefits like improved customer experience, reduced risk, increased enterprise agility, empowered business users, and enhanced profitability. With features including content management, communication design, lifecycle management, a user-friendly platform, omnichannel delivery, and end-to-end automation, Communications Manager stands as the ultimate choice for organizations seeking to automate and optimize their outbound communication processes.

Sample Customers
Ergo/Axa/Ing/Generali/Unica/ADAC/Zurich/Barmenia/MannheimerConcordia
Fiat Finansiering, MAN Finance, Quion, Achmea, Volvo Financial Services, LeasePlan Belgium, ABN AMRO, De Lage Landen

icon Communication Dynamics DOPiX-CCM is ranked 8th in Customer Communications Management (CCM) while Tungsten Communications Manager is ranked 16th in Customer Communications Management (CCM). icon Communication Dynamics DOPiX-CCM is rated 0.0, while Tungsten Communications Manager is rated 0.0. On the other hand, icon Communication Dynamics DOPiX-CCM is most compared with Quadient Inspire and OpenText Exstream, whereas Tungsten Communications Manager is most compared with Quadient Inspire.

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