We performed a comparison between CyberArk Identity and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."CyberArk Identity is a mature product."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The setup, via cloud, is simple."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Scalability-wise, I rate the solution a ten out of ten."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Ability to integrate all applications."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution could be easier to use and I found it to be very complex involving many steps."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"They can include the Mobile Device Management (MDM) feature."
"Lacks the ability to have various VPN applications."
"They need more straightening of the SSO capabilities."
"For improvement, the tool should introduce more customization options."
"Support is not good enough."
"The visual tool and interface must be more fine-tuned."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews. CyberArk Identity is rated 8.2, while JumpCloud is rated 8.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our CyberArk Identity vs. JumpCloud report.
See our list of best Single Sign-On (SSO) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best Access Management vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
