We performed a comparison between CyberArk Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."It has machine learning and can help clients to learn the environment and understand what is happening."
"I found the solution to be stable."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The most valuable feature is the integration with the Active Directory."
"Ease of use is very good, for administrating it. It's very well known."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It is reliable."
"You can quickly deploy the entire product with a basic config within couple of hours."
"The solution is easy to use for our managers."
"As our identity model continues to mature, probably the Federation is most valueable."
"More integrations would be better."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They could improve their UI and make everything more user-friendly."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The solution could be easier to use and I found it to be very complex involving many steps."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The GUIs are not very clear, especially when integrating with other products from CA."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"Some of the new protocols, like OAuth 2.0, could be improved."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
Earn 20 points
CyberArk Identity is ranked 8th in Access Management with 17 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. CyberArk Identity is rated 8.2, while Symantec Siteminder is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity and PingID.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
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