CyberArk Identity vs UserLock comparison

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CyberArk Logo
814 views|674 comparisons
94% willing to recommend
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318 views|232 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Identity and UserLock based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Identity vs. UserLock Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization.""The most valuable feature of CyberArk Identity is the adaptive interface.""It has machine learning and can help clients to learn the environment and understand what is happening.""The initial setup of CyberArk Identity was straightforward.""The initial setup is straightforward. It takes me up to an hour and a half.""The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS.""I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users.""The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."

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"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice.""The most valuable features are two-factor authentication and real-time logon monitoring."

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Cons
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one.""I'm not sure what needs improvement. It is a good platform.""We would like to see an improvement in the ability to manage mobile devices.""There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals.""The user interface could be improved.""In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement.""CyberArk Identity's GUI is an area with certain shortcomings that need improvement.""More integrations would be better."

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"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process.""The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

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Pricing and Cost Advice
  • "We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
  • "There is an initial license and then there is a subscription needed."
  • "I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
  • "The pricing of CyberArk Identity is competitive."
  • "There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
  • "In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
  • "CyberArk Identity is an expensive solution."
  • "It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
  • More CyberArk Identity Pricing and Cost Advice →

  • "You will be hard-pressed to find better pricing."
  • More UserLock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
    Top Answer:Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched.
    Top Answer:In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for… more »
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    Earn 20 points

    Ranking
    8th
    out of 37 in Access Management
    Views
    814
    Comparisons
    674
    Reviews
    12
    Average Words per Review
    462
    Rating
    7.8
    13th
    out of 37 in Access Management
    Views
    318
    Comparisons
    232
    Reviews
    1
    Average Words per Review
    506
    Rating
    10.0
    Comparisons
    Also Known As
    Idaptive
    Learn More
    Overview

    CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

    CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

    • Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
    • Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
    • Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
    • Privileged Access Management secures and monitors access to critical systems and data by privileged users.

    According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

    IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

    Two Factor Authentication & Access Management for Windows Active Directory.

    UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

    Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

    Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

    Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

    Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

    Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

    Sample Customers
    MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
    Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
    Top Industries
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company30%
    Insurance Company10%
    Consumer Goods Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Insurance Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company10%
    Government10%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise11%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise13%
    Large Enterprise47%
    Buyer's Guide
    CyberArk Identity vs. UserLock
    March 2024
    Find out what your peers are saying about CyberArk Identity vs. UserLock and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    CyberArk Identity is ranked 8th in Access Management with 17 reviews while UserLock is ranked 13th in Access Management. CyberArk Identity is rated 8.2, while UserLock is rated 10.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass. See our CyberArk Identity vs. UserLock report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.