We performed a comparison between CyberArk Identity and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The initial setup of CyberArk Identity was straightforward."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"I'm not sure what needs improvement. It is a good platform."
"We would like to see an improvement in the ability to manage mobile devices."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The user interface could be improved."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"More integrations would be better."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
CyberArk Identity is ranked 8th in Access Management with 17 reviews while UserLock is ranked 13th in Access Management. CyberArk Identity is rated 8.2, while UserLock is rated 10.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass. See our CyberArk Identity vs. UserLock report.
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