IDERA SQL Diagnostic Manager for SQL Server vs OpenText Operations Bridge comparison

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Executive Summary

We performed a comparison between IDERA SQL Diagnostic Manager for SQL Server and OpenText Operations Bridge based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis.""The ability to go back and look at historical data is the most valuable feature.""SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence.""We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action.""Memory and CPU utilization features are good.""The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2.""The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."

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"OpsBridge has good event correlation facilities and root-cause identification algorithms.""The Performance Manager provides great insight into our systems' performance.""From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software.""I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure.""The most valuable feature is that everything can be consolidated into one dashboard.""We haven't faced any stability issues. There hasn't been any crashes or glitches.""The preloaded rules and ways to monitor your systems are a must.""The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

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Cons
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency.""The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that.""It would helpful if SQL DM could mark when changes are made within the program.""We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing.""One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level.""I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome.""They can improve checking the status of the CPU, memory, and IO utilization from each task."

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"I'm not aware of areas that need improvement.""Implementation could be improved.""The service takes a very long time to start and it requires a lot of resources.""Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.""It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage.""pology-based event correlation does not work well with NNM events.""In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.""I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."

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Pricing and Cost Advice
  • "The pricing is reasonable, it's comparable with the competitors."
  • "We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
  • More IDERA SQL Diagnostic Manager for SQL Server Pricing and Cost Advice →

  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The ability to go back and look at historical data is the most valuable feature.
    Top Answer:One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level. In future releases, I… more »
    Top Answer:We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes.
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Ranking
    12th
    out of 20 in Event Monitoring
    Views
    207
    Comparisons
    138
    Reviews
    1
    Average Words per Review
    394
    Rating
    7.0
    8th
    out of 20 in Event Monitoring
    Views
    1,254
    Comparisons
    544
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    Comparisons
    Also Known As
    IDERA SQL DM, IDERA SQL Diagnostic Manager
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Learn More
    Overview

    SQL Diagnostic Manager for SQL Server helps database administrators to find and fix SQL Server performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides effective scalability, advanced SQL query analysis and optimization, prescriptive analysis with corrective SQL scripts, powerful automated alert responses, broad PowerShell integration, complete customization, and extensive support for current and legacy SQL Server and Windows.

    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Sample Customers
    Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Government12%
    Computer Software Company11%
    Healthcare Company8%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Financial Services Firm19%
    Computer Software Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise42%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Event Monitoring
    March 2024
    Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IDERA SQL Diagnostic Manager for SQL Server is ranked 12th in Event Monitoring with 9 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IDERA SQL Diagnostic Manager for SQL Server is rated 8.0, while OpenText Operations Bridge is rated 7.8. The top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and SCOM, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IBM Tivoli NetCool OMNIbus.

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    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.