IDERA SQL Diagnostic Manager for SQL Server vs Splunk On-Call comparison

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Executive Summary

We performed a comparison between IDERA SQL Diagnostic Manager for SQL Server and Splunk On-Call based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Memory and CPU utilization features are good.""The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2.""The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level.""Monitors and alerts on our mission critical instances in real-time on a 24/7 basis.""We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action.""The ability to go back and look at historical data is the most valuable feature.""SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."

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"The alert calling feature is the best because notifications are delivered via phone messages.""The most valuable feature of the solution is helpdesk escalation.""Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred.""VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process.""The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

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Cons
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency.""It would helpful if SQL DM could mark when changes are made within the program.""I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome.""We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing.""One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level.""They can improve checking the status of the CPU, memory, and IO utilization from each task.""The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."

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"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap.""The third-party configuration tool could be easier to use.""There could be improvements with communicating an incident or alert.""The solution can be improved by including a wider list of permissions.""Should have more YouTube webinars."

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Pricing and Cost Advice
  • "The pricing is reasonable, it's comparable with the competitors."
  • "We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
  • More IDERA SQL Diagnostic Manager for SQL Server Pricing and Cost Advice →

  • "The price of the solution could be less expensive."
  • More Splunk On-Call Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The ability to go back and look at historical data is the most valuable feature.
    Top Answer:One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level. In future releases, I… more »
    Top Answer:We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes.
    Top Answer:The flexible schedule is the most valuable feature. It was very easy to set out a rotation.
    Top Answer:For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was… more »
    Top Answer:We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when we actually had an issue, it would find out who to call and call that person. It's… more »
    Ranking
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    692
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    1
    Average Words per Review
    394
    Rating
    7.0
    Views
    1,092
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    959
    Reviews
    3
    Average Words per Review
    385
    Rating
    9.0
    Comparisons
    Also Known As
    IDERA SQL DM, IDERA SQL Diagnostic Manager
    VictorOps
    Learn More
    Overview

    SQL Diagnostic Manager for SQL Server helps database administrators to find and fix SQL Server performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides effective scalability, advanced SQL query analysis and optimization, prescriptive analysis with corrective SQL scripts, powerful automated alert responses, broad PowerShell integration, complete customization, and extensive support for current and legacy SQL Server and Windows.

    Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
    Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

    Sample Customers
    Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
    NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Government12%
    Computer Software Company11%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Manufacturing Company9%
    Government6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise42%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Midsize Enterprise11%
    Large Enterprise89%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise17%
    Large Enterprise70%
    Buyer's Guide
    Database Development and Management
    March 2024
    Find out what your peers are saying about Oracle, Quest Software, SolarWinds and others in Database Development and Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    IDERA SQL Diagnostic Manager for SQL Server is ranked 9th in Database Development and Management with 9 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. IDERA SQL Diagnostic Manager for SQL Server is rated 8.0, while Splunk On-Call is rated 8.6. The top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and SQL Sentry, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .

    We monitor all Database Development and Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.