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IFS Cloud Platform vs ServiceMax comparison

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IFS Logo

IFS Cloud Platform

Read 29 IFS Cloud Platform reviews
654 views|431 comparisons
86% willing to recommend
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ServiceMax

Read 1 ServiceMax review
69 views|56 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Field Service Management
March 2024
Executive Summary

We performed a comparison between IFS Cloud Platform and ServiceMax based on real PeerSpot user reviews.

Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management.
To learn more, read our detailed Field Service Management Report (Updated: March 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Troy Zeleznik
Highly flexible, allows us to configure products into IFS quickly, and makes it easy for end users to make...
We use configure to order and dynamic order processing very heavily. We have a highly configurable product, and configuring the product into IFS is... Read more →
Anonymous User
My clients became more productive as they view the data in real time, yet because you can only dispatch a work order...
The client's organization became more productive as they view the data in real time.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is better to buy implementation services from IFS than from partners"
  • "Licensing is on an annual basis, with no additional costs."
  • "Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
  • "Pricing is an area that could be improved. They could be more competitive."
  • "IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
  • "There's an additional yearly cost for support."
  • "There are varying license levels that you can purchase."
  • "IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."

    • More IFS Cloud Platform Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about IFS Applications?
    Top Answer:Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for IFS Applications?
    Top Answer:IFS Cloud Platform is not a cheap solution, and it is an extremely functional one. I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions. From a price… more »
    Read all 18 answers   →
    What needs improvement with IFS Applications?
    Top Answer:I think that with the latest version of the product in the cloud, the user experience is very good since it is highly configurable and very capable software. I have seen that one of the areas that my… more »
    Read all 20 answers   →
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    Earn 20 points

    Ranking
    2nd
    out of 42 in Field Service Management
    Views
    654
    Comparisons
    431
    Reviews
    16
    Average Words per Review
    817
    Rating
    7.8
    15th
    out of 42 in Field Service Management
    Views
    69
    Comparisons
    56
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    IFS Applications, Assyst, IFS Cloud
    Learn More
    IFS
    ServiceMax
    Overview

    IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service​​​​​​​. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

    ServiceMax is the leading field service management solution for a new era of mobile business. We optimize end-to-end field service operations including: workforce optimization, advanced scheduling and dispatch, parts logistics, inventory amp; depot repair, installed base entitlements, and social collaboration to ensure customers of all sizes such as Dupont, Elekta, and McKinley Equipment deliver flawless field service.
    Sample Customers
    Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
    Tundra Solutions, Mechdyne, Topcon, Nautilus, Westmor, Daikin, Skedaddle, Samsa Mechanical, James Automation, McKinley Equipment, Kinetico, Solta Medical, Stream Information
    Top Industries
    REVIEWERS
    Manufacturing Company46%
    Educational Organization15%
    Transportation Company8%
    Training & Coaching Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company11%
    Government8%
    Comms Service Provider6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise34%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise17%
    Large Enterprise59%
    No Data Available
    Buyer's Guide
    Field Service Management
    March 2024
    Download Free Report
    Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
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    767,847 professionals have used our research since 2012.

    IFS Cloud Platform is ranked 2nd in Field Service Management with 29 reviews while ServiceMax is ranked 15th in Field Service Management. IFS Cloud Platform is rated 7.8, while ServiceMax is rated 8.0. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of ServiceMax writes "My clients became more productive as they view the data in real time, yet because you can only dispatch a work order for a maximum of 14 days, it doesn't quite work for enterprise organizations". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo, whereas ServiceMax is most compared with Servigistics.

    See our list of best Field Service Management vendors.

    We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.