Anonymous UserSenior Manager Enterprise Integration and Order Management at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The workflow of the solution is very good."
"The product is quite flexible."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"The solution overall is very versatile and flexible, especially compared to other products."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects."
"Great finance modules and customization."
"The order management is excellent."
"The solution has other core processes that can be implemented with customers according to their needs."
"Their great technical support is one of the most valuable features."
"The most valuable feature is its flexibility."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"Technical support could be improved."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."
"There are certain digital features that need to be incorporated, such as IOP."
"Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing."
"Not user friendly."
"I would say the integration needs improvement. Oracle needs to work on the integration layer to make the solution much more robust and modern."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"The reporting needs to be improved."
"Oracle is not keeping up on development of the on-premises version of this product as they are concentrating on cloud solutions."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
"Pricing is an area that could be improved. They could be more competitive."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"USD $100,000 annually."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"This product is more expensive if you compare it to SAP."
"The pricing of the solution is at about $700-$750 per year."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"At our various customers, the software tends to pay for itself in less than two years."
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.
IFS Applications is ranked 2nd in Field Service Management with 7 reviews while Oracle E-Business Suite is ranked 1st in Field Service Management with 22 reviews. IFS Applications is rated 8.2, while Oracle E-Business Suite is rated 7.6. The top reviewer of IFS Applications writes "Realized benefits in reporting and overall communication after consolidating our sites". On the other hand, the top reviewer of Oracle E-Business Suite writes "Highly scalable: Supports scale-out architecture". IFS Applications is most compared with SAP ERP, ServiceNow, IBM Maximo, Microsoft Dynamics NAV and Microsoft Dynamics AX, whereas Oracle E-Business Suite is most compared with Oracle ERP Cloud, JD Edwards EnterpriseOne, PeopleSoft, Oracle HCM Cloud and Microsoft Dynamics AX. See our IFS Applications vs. Oracle E-Business Suite report.
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