iGrafx Process360 Live Platform vs iServer comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between iGrafx Process360 Live Platform and iServer based on real PeerSpot user reviews.

Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed iGrafx Process360 Live Platform vs. iServer Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Simulation is most valuable.""Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard.""The solution's technical support is of good quality since they offer fast and seamless services.""It has simplified compliance with regulations and company standards.""Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.""Provides a valuable BPMN feature.""We found the technical support to be helpful.""The solution is very stable."

More iGrafx Process360 Live Platform Pros →

"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""iServer is a solution that helps catalog enterprise architect solutions and catalog information.""The initial setup is easy.""The product has a valuable customized model.""We like the governance.""It has helped having data lineage in the business cluster, which is used as control artifacts.""There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well.""The solution is easily modified to suit your needs."

More iServer Pros →

Cons
"I would love to see a template and shapes for customer journey mapping.""It would be nice to have a Spanish user interface available to us.""Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process.""It can be more user-friendly.""In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet.""The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process.""The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings.""With iGrafx, the implementation and the licensing were pretty complex."

More iGrafx Process360 Live Platform Cons →

"It definitely needs help to improve the visual aspect of the solution.""Requirements management needs to be improved.""The performance is slow, which is something that should be improved.""Cannot see which activities are control activities.""The migration tool needs to be included in the main package, and not as a separate license.""There are other solutions out there that have a better user interface.""We could allocate permissions to use only specific components to the users rather than the entire instance.""I haven't used this solution long enough to know what areas could be improved."

More iServer Cons →

Pricing and Cost Advice
  • "My company is trying to replace iGrafx because the license is a little bit expensive."
  • "Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
  • "The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
  • More iGrafx Process360 Live Platform Pricing and Cost Advice →

  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
  • More iServer Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution's technical support is of good quality since they offer fast and seamless services.
    Top Answer:I’m not sure of the exact pricing. However, I would describe their costs as mid-tier.
    Top Answer:The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the… more »
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Ranking
    16th
    Views
    1,598
    Comparisons
    979
    Reviews
    4
    Average Words per Review
    478
    Rating
    8.3
    13th
    Views
    3,573
    Comparisons
    1,527
    Reviews
    6
    Average Words per Review
    335
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    Sample Customers
    Multinational Bank
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    Top Industries
    REVIEWERS
    Consumer Goods Company30%
    Comms Service Provider20%
    Engineering Company10%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company8%
    Government7%
    Transportation Company6%
    REVIEWERS
    Financial Services Firm20%
    University10%
    Maritime Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Government11%
    Financial Services Firm11%
    Computer Software Company6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise8%
    Large Enterprise75%
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    Buyer's Guide
    iGrafx Process360 Live Platform vs. iServer
    March 2024
    Find out what your peers are saying about iGrafx Process360 Live Platform vs. iServer and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    iGrafx Process360 Live Platform is ranked 16th in Business Process Design with 15 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. iGrafx Process360 Live Platform is rated 8.4, while iServer is rated 7.2. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our iGrafx Process360 Live Platform vs. iServer report.

    See our list of best Business Process Design vendors.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.