We performed a comparison between iGrafx Process360 Live Platform and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Simulation is most valuable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It has simplified compliance with regulations and company standards."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"We found the technical support to be helpful."
"The solution is very stable."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The initial setup is easy."
"The product has a valuable customized model."
"We like the governance."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The solution is easily modified to suit your needs."
"I would love to see a template and shapes for customer journey mapping."
"It would be nice to have a Spanish user interface available to us."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"With iGrafx, the implementation and the licensing were pretty complex."
"It definitely needs help to improve the visual aspect of the solution."
"Requirements management needs to be improved."
"The performance is slow, which is something that should be improved."
"Cannot see which activities are control activities."
"The migration tool needs to be included in the main package, and not as a separate license."
"There are other solutions out there that have a better user interface."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"I haven't used this solution long enough to know what areas could be improved."
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iGrafx Process360 Live Platform is ranked 16th in Business Process Design with 15 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. iGrafx Process360 Live Platform is rated 8.4, while iServer is rated 7.2. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our iGrafx Process360 Live Platform vs. iServer report.
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