Compare Pega BPM vs. iGrafx

iGrafx is ranked 15th in Business Process Management with 4 reviews while Pega BPM is ranked 8th in Business Process Management with 7 reviews. iGrafx is rated 7.6, while Pega BPM is rated 9.0. The top reviewer of iGrafx writes "Provides comprehensive way to connect workflow and cross-feed documents, but needs support for multi-page processes". On the other hand, the top reviewer of Pega BPM writes "Rapid renew structure allows for better implementation over other solutions and aids clients in serving their customers". iGrafx is most compared with Visio, ARIS BPM and Bizagi, whereas Pega BPM is most compared with Camunda BPM, Appian and ServiceNow. See our Pega BPM vs. iGrafx report.
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iGrafx Logo
3,801 views|2,138 comparisons
Pega BPM Logo
11,584 views|8,715 comparisons
Most Helpful Review
Find out what your peers are saying about Pega BPM vs. iGrafx and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Finding the right symbol and creating links, horizontal and vertical are the features I use.Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard.This product fulfills ninety percent of our needs, and we're happy as users of it.Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.It has simplified compliance with regulations and company standards.

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The interface is quite simple and easy to use, even for beginners.The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.Powerful, full-featured business process management with excellent supportWhile Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.The most valuable features are case management and integration services.It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.The user interface and the ease of developing the workflow for an application are valuable features.Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.

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Cons
In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet.Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process.It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server.I would love to see a template and shapes for customer journey mapping.

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Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.The pricing model needs to be improved. Right now, it's too expensive.Lack of stronger cloud support is somewhat inconvenient for users and implementation.What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.The unit testing needs to improve, as well as the user interface.The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.

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Pricing and Cost Advice
My company is trying to replace iGrafx because the license is a little bit expensive.

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May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.The licensing fees are based on the number of users.They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.

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Ranking
Views
3,801
Comparisons
2,138
Reviews
4
Average Words per Review
360
Avg. Rating
7.5
Views
11,584
Comparisons
8,715
Reviews
7
Average Words per Review
571
Avg. Rating
9.0
Top Comparisons
Compared 48% of the time.
Compared 17% of the time.
Compared 11% of the time.
Compared 23% of the time.
Compared 21% of the time.
Compared 12% of the time.
Also Known As
Pegasystems, SmartBPM
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iGrafx
Pega
Overview
iGrafx business process management and analysis solutions empower organizations to achieve maximum performance. iGrafx captures and communicates the alignment of strategy, people, processes and technology, and unites the entire organization around delivering business value. iGrafx delivers strategic and operational decision support to enable our customers to become and remain world class competitors.

Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Offer
Learn more about iGrafx
Learn more about Pega BPM
Sample Customers
Multinational BankThe State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Top Industries
VISITORS READING REVIEWS
Financial Services Firm36%
Manufacturing Company10%
Healthcare Company9%
Mining And Metals Company9%
VISITORS READING REVIEWS
Software R&D Company32%
Financial Services Firm13%
Comms Service Provider10%
Manufacturing Company8%
Find out what your peers are saying about Pega BPM vs. iGrafx and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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