IMImobile IMIconnect vs Twilio comparison

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IMImobile Logo
251 views|183 comparisons
Twilio Logo
2,516 views|2,275 comparisons
Ranking
Views
251
Comparisons
183
Reviews
0
Average Words per Review
0
Rating
N/A
Views
2,516
Comparisons
2,275
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Infobip logo
Compared 34% of the time.
TeleSign logo
Compared 33% of the time.
CM.com logo
Compared 8% of the time.
Ribbon Kandy CPaaS logo
Compared 4% of the time.
Unifonic logo
Compared 4% of the time.
Also Known As
IMIconnect
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Overview

IMIconnect is a cloud-based platform that enables businesses to automate multi-channel customer journeys. The IMIconnect platform supports end-to-end automation of customer interactions by offering pre-integrated access to customers’ preferred communication channels such as Facebook Messenger, SMS, Twitter DM, voice, email, In-app, WhatsApp, etc., and flexible integrations with backend enterprise systems such as CRM, marketing automation, customer databases, and more.

At the core sits a visual flow builder featuring various communication channels, system integrations, and other workflow constructs – all exposed as nodes that can be dragged and dropped onto a canvas to facilitate rapid customer journey orchestration and automation.

Developers, product managers, and architects in leading consumer businesses use IMIconnect to build innovative customer service, marketing and proactive customer engagement journeys such as interactive SMS flows, Messenger chat bots, self-serve IVR, interactive order tracking, payment notifications, fraud detection and prevention apps, and other conversational experiences.

Twilio started out to democratize communications, giving developers the power to make a phone ring with just a few lines of code. Over the years, the platform has evolved to address nearly every channel that companies use to communicate with their customers, including voice, video, SMS, chat, smart speakers like Alexa, and messaging apps like Facebook Messenger, WhatsApp, and more.

Sample Customers
Capita, Ericsson, AA, Vodafone, British Gas, Hermes
Lyft, Nordstrom, Zendesk, Twitch, Coca-Cola, Airbnb, Twitter, Dell, American Red Cross
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Financial Services Firm13%
Media Company8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company22%
Financial Services Firm9%
Comms Service Provider7%
Healthcare Company6%
Company Size
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise3%
Large Enterprise70%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise14%
Large Enterprise57%

IMImobile IMIconnect is ranked 8th in Communications Platform as a Service (CPaaS) while Twilio is ranked 1st in Communications Platform as a Service (CPaaS). IMImobile IMIconnect is rated 0.0, while Twilio is rated 0.0. On the other hand, IMImobile IMIconnect is most compared with Infobip, whereas Twilio is most compared with Infobip, TeleSign, CM.com, Ribbon Kandy CPaaS and Unifonic.

See our list of best Communications Platform as a Service (CPaaS) vendors.

We monitor all Communications Platform as a Service (CPaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.