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Compare InData Labs IDP vs. Jacada Intelligent Agent Engagement

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Top Answer: The initial setup was fairly straightforward.
Top Answer: There used to be some coding issues, but over time the software has evolved and they have fixed those issues. They need to create a workflow system.
Top Answer: The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically… more »
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121
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66
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305
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7.0
Comparisons
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InData Labs
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Overview

Our Custom IDP Solution In Action
Our automated document processing software is tailored to assist you in meeting document-related challenges by leveraging AI:

Use automatic document recognition option to eliminate manual data
Categorize and review useful data
Validate extracted data and integrate the data into existing software

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

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Sample Customers
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Humana, Turk Telekom, Leumi Card
Top Industries
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VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider10%
Government6%
Healthcare Company6%
Find out what your peers are saying about ABBYY, Automation Anywhere, IBM and others in Intelligent Document Processing (IDP). Updated: September 2021.
542,029 professionals have used our research since 2012.

InData Labs IDP is ranked 16th in Intelligent Document Processing (IDP) while Jacada Intelligent Agent Engagement is ranked 28th in Robotic Process Automation (RPA) with 1 review. InData Labs IDP is rated 0.0, while Jacada Intelligent Agent Engagement is rated 7.0. On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". InData Labs IDP is most compared with Infrrd OCR, HCL Technologies EXACTO and IBM Robotic Process Automation (RPA), whereas Jacada Intelligent Agent Engagement is most compared with .

We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.