"We can have a real-time detection for the root cause of problems, minimizing time to resolution."
"This can help customers who already have a lot of monitoring providers consolidate what they have."
"It provides real-time information alerts."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"It would help to have historical information."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
INETCO Insight is ranked 35th in Payment Processing Software while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. INETCO Insight is rated 9.0, while OpenText Diagnostics is rated 7.8. The top reviewer of INETCO Insight writes "Provides real-time detection for the root cause of problems, minimizing time to resolution". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". INETCO Insight is most compared with Dynatrace, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.
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