Inflectra Rapise vs NICE Robotic Automation comparison

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Executive Summary

We performed a comparison between Inflectra Rapise and NICE Robotic Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of the solution is its versatility.""We always use the product for end-to-end automation test cases.""It's pretty straightforward to set up."

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"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer.""NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built.""What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer.""It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that.""Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow.""Provides good automation features.""The deployment of NICE Robotic Automation is easy."

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Cons
"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration.""Inflectra Rapise needs to expand its ability.""The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."

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"There are a few areas for improvement in the installation phase""The solution is not as intuitive as it could be and integrating took a lot of time.""We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions.""There is a need for NICE robotics to be more user-friendly.""The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based...""Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue.""[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

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Pricing and Cost Advice
  • "We pay no more than $50 annually for support of each one of the licenses."
  • "I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."
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  • "As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
  • More NICE Robotic Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution is its versatility.
    Top Answer:I rate the product's price an eight on a scale of one to ten, where ten means very good pricing.
    Top Answer:Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are… more »
    Top Answer:Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a… more »
    Top Answer:In the configuration phase, you need to have a certain degree of knowledge of Windows and Linux environments. That said, the wizards and manuals are of good quality. For the price, I would say that… more »
    Top Answer:There is nothing so relevant to complain about except a few more options in the debug monitor (which is already very powerful and useful right now). There are a few areas for improvement in the… more »
    Ranking
    Views
    92
    Comparisons
    52
    Reviews
    1
    Average Words per Review
    1,079
    Rating
    4.0
    Views
    1,330
    Comparisons
    847
    Reviews
    3
    Average Words per Review
    594
    Rating
    7.7
    Comparisons
    Also Known As
    Rapise
    Learn More
    Overview
    Rapise is the most powerful and easy to use test automation tool on the market. It allows you to quickly and easily automate the testing of your web, mobile and desktop applications. Why spend hours manually regression testing your applications when you can have Rapise do it for you?

    NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

    Sample Customers
    - Soflab - RegEd - Intel - US Government
    HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Educational Organization13%
    Comms Service Provider10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm16%
    Comms Service Provider7%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise25%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise20%
    Large Enterprise69%
    REVIEWERS
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Robotic Process Automation (RPA)
    March 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Inflectra Rapise is ranked 29th in Robotic Process Automation (RPA) with 7 reviews while NICE Robotic Automation is ranked 22nd in Robotic Process Automation (RPA) with 7 reviews. Inflectra Rapise is rated 7.2, while NICE Robotic Automation is rated 7.6. The top reviewer of Inflectra Rapise writes "The tool needs to improve in the areas of security, though it is a versatile product". On the other hand, the top reviewer of NICE Robotic Automation writes "Automating customer-facing processes has saved us considerable money and increased sales and customer satisfaction". Inflectra Rapise is most compared with Katalon Studio and Selenium HQ, whereas NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and EdgeVerve AssistEdge RPA.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.