We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's pretty straightforward to set up."
"We always use the product for end-to-end automation test cases."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."
"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."
"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"We pay no more than $50 annually for support of each one of the licenses."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
Inflectra Rapise is ranked 18th in Robotic Process Automation (RPA) with 2 reviews while NICE Robotic Automation is ranked 27th in Robotic Process Automation (RPA) with 2 reviews. Inflectra Rapise is rated 8.0, while NICE Robotic Automation is rated 5.6. The top reviewer of Inflectra Rapise writes "Enables us to automate functional testing of end-to-end test cases for evaluating the impact on the databases ". On the other hand, the top reviewer of NICE Robotic Automation writes "Easy to deploy and lets you create all required features, but needs better GUI, better connectivity, and more online information". Inflectra Rapise is most compared with Micro Focus UFT Developer, UiPath, SmartBear TestComplete, Selenium HQ and Ranorex Studio, whereas NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kofax RPA and Kryon RPA. See our Inflectra Rapise vs. NICE Robotic Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.