We performed a comparison between Infoblox BloxOne Threat Defense and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our ability to detect data exfiltration was minimal before Infoblox and the cloud portal was instituted for us. In terms of DNS security as a whole, we had some capability with our firewalls, but this is a lot more specialized because we're sending all of our DNS requests to Infoblox. I'd say we improved 100%."
"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"The product is stable."
"The most valuable feature is blocklisting. It's good at what I like to describe as the "silly side cases." We have this annoying security architecture that says we must do this, that, and the other, so we try to make it easier on ourselves."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The most important features for us are preventing DDOS DNS attacks."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"The dossier feature is perfect for starting an investigation."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The solution’s customer service is good."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"Tech support is good."
"There is no lag in service when accessing the internet."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"The solution has reduced cyberattacks."
"The URL filtering has been the most valuable feature."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration."
"The initial setup is not a simple "click-click-next" installation. It requires some level of experience ."
"They could work on the UI of their website and make their website more user-friendly."
"A lot of their documentation needs improvement."
"The product could be cheaper."
"This is not just Infoblox, this could be any portal provider, cloud provider, sometimes they change the look of the customer-facing options and it's not completely clear why they make the change."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"Sometimes, support isn't available."
"Technical support could be better."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler Internet Access could improve by adding a VPN feature."
"The OS capabilities and WSL support could be improved."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The tool should improve the predefined dictionaries."
"Currently, the solution's interface is not that user-friendly."
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Infoblox BloxOne Threat Defense is ranked 6th in Domain Name System (DNS) Security with 15 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Infoblox BloxOne Threat Defense is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of Infoblox BloxOne Threat Defense writes "Improved the way that we look at data as it comes in and out". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Infoblox BloxOne Threat Defense is most compared with Cisco Umbrella, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection, Fortinet FortiGate SWG and EfficientIP DNS Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Infoblox BloxOne Threat Defense vs. Zscaler Internet Access report.
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