We performed a comparison between Infoblox BloxOne Threat Defense and Symantec Secure Web Gateway based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automatic blocklists are most valuable. A box can maintain several lists from which we can choose if we need to block more or less. We don't have to manually manage the lists ourselves. They're automatically updated."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"The most valuable feature of this solution is the granularity for which you can categorize what you want to block versus what you don't want to block."
"Using the reporting, we can tell that we have gained an extra layer of protection. Just by looking at it, we can see what is being blocked before it even makes it to the firewall. It is definitely working."
"Infoblox has helped us improve in the way that we look at data as it comes in and out. We monitor and manage queries from every device that sits inside our company, e.g., every user, every laptop, and every query. When you type something into the web, Infoblox will scan or manage that. If it is going somewhere bad, then it will block them. From a metrics perspective, it gives us data, letting us go back and find those impacted or infected clients to either clean their devices or remove them from the network."
"Our ability to detect data exfiltration was minimal before Infoblox and the cloud portal was instituted for us. In terms of DNS security as a whole, we had some capability with our firewalls, but this is a lot more specialized because we're sending all of our DNS requests to Infoblox. I'd say we improved 100%."
"The dossier feature is perfect for starting an investigation."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"It is a stable solution."
"The most valuable features are the website blocking capability and SSL interception."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It offers an easy initial setup."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"The most valuable feature is the endpoint security."
"It has a faster implementation process compared to other products."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"They could work on the UI of their website and make their website more user-friendly."
"This is not just Infoblox, this could be any portal provider, cloud provider, sometimes they change the look of the customer-facing options and it's not completely clear why they make the change."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"The research side and the reporting side need improvement. Both of those are items on the menu. They could use a little bit of cleanup to make their respective information more easily understood."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"The product could be cheaper."
"Endpoint solutions need to improved."
"The platform’s data center is not capable of managing most of the traffic."
"The interface could be made more user-friendly."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"The reports could be better."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
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Infoblox BloxOne Threat Defense is ranked 6th in Domain Name System (DNS) Security with 15 reviews while Symantec Secure Web Gateway is ranked 33rd in Secure Web Gateways (SWG) with 10 reviews. Infoblox BloxOne Threat Defense is rated 8.0, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Infoblox BloxOne Threat Defense writes "Improved the way that we look at data as it comes in and out". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Easy to set up with good features and helpful support". Infoblox BloxOne Threat Defense is most compared with Cisco Umbrella, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection, Zscaler Internet Access and Fortinet FortiGate SWG, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Zscaler Internet Access, Skyhigh Security and Fortinet FortiGate SWG. See our Infoblox BloxOne Threat Defense vs. Symantec Secure Web Gateway report.
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