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Infor CloudSuite CRM vs Kapture CRM comparison

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Infor CloudSuite CRM

Read 1 Infor CloudSuite CRM review
106 views|90 comparisons
100% willing to recommend
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Kapture CRM

Read 1 Kapture CRM review
116 views|90 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Infor CloudSuite CRM and Kapture CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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768,246 professionals have used our research since 2012.
Featured Review
Joshua Rajeeva
Has good technical support services and valuable workflow management features
Mani Kandan
The software can be easily accessed and operated with minimal training
The software sends automated messages for customers' birthdays and anniversaries. Our customers love it.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

More Infor CloudSuite CRM Pros →

"The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice.""The software sends automated messages for customers' birthdays and anniversaries."

More Kapture CRM Pros →

Cons
"They could include marketing automation for the product."

More Infor CloudSuite CRM Cons →

"One or two leads may go missing due to downtime.""While generating graphical representations, the software got hung."

More Kapture CRM Cons →

Pricing and Cost Advice
  • "The product is expensive. I rate the pricing a five out of ten."

    • More Infor CloudSuite CRM Pricing and Cost Advice →

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    768,246 professionals have used our research since 2012.
    Ranking
    56th
    out of 169 in CRM
    Views
    106
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    54th
    out of 169 in CRM
    Views
    116
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Learn More
    Infor
    Kapture CRM
    Overview

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

    Sample Customers
    Scott County
    Bigbasket
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    768,246 professionals have used our research since 2012.

    Infor CloudSuite CRM is ranked 56th in CRM with 1 review while Kapture CRM is ranked 54th in CRM. Infor CloudSuite CRM is rated 9.0, while Kapture CRM is rated 10.0. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". Infor CloudSuite CRM is most compared with , whereas Kapture CRM is most compared with Salesforce Sales Cloud.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.