We performed a comparison between Infor CloudSuite CRM and NetSuite CRM+ based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The feature that has been most effective in improving sales performance is its alignment with the ordering team."
"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."
"NetSuite CRM+ helps us provide customer support and track schedules for field service."
"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."
"They could include marketing automation for the product."
"The product needs to improve the warehouse management feature."
"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."
"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."
"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."
Earn 20 points
Infor CloudSuite CRM is ranked 56th in CRM with 1 review while NetSuite CRM+ is ranked 35th in CRM with 4 reviews. Infor CloudSuite CRM is rated 9.0, while NetSuite CRM+ is rated 7.0. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of NetSuite CRM+ writes "Streamlines collaboration across teams and has a straightforward setup process ". Infor CloudSuite CRM is most compared with , whereas NetSuite CRM+ is most compared with Siebel CRM and Oracle CX Sales.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.