Most Helpful Review | |||
Use Infor CloudSuite CRM? Share your opinion. |
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
Information Not Available | "This is definitely an expensive product compared to others on the market." |
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Ranking | |
Views 154 Comparisons 116 Reviews 0 Average Words per Review 0 Rating N/A | Views 1,253 Comparisons 881 Reviews 2 Average Words per Review 196 Rating 7.0 |
Popular Comparisons | |
![]() Compared 100% of the time. | ![]() Compared 24% of the time. ![]() Compared 21% of the time. ![]() Compared 13% of the time. ![]() Compared 9% of the time. ![]() Compared 6% of the time. |
Also Known As | |
CloudSuite CRM, Infor SalesLogix, SalesLogix | Oracle RightNow |
Learn | |
Infor | Oracle |
Overview | |
Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. | Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries. This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud |
Offer | |
Learn more about Infor CloudSuite CRM | Learn more about Oracle Service Cloud |
Sample Customers | |
Scott County | Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc. |
Top Industries | |
No Data Available | Computer Software Company51% Comms Service Provider10% Manufacturing Company6% Marketing Services Firm5% |
Company Size | |
No Data Available | Small Business47% Midsize Enterprise13% Large Enterprise40% |
Infor CloudSuite CRM is ranked 24th in CRM while Oracle Service Cloud is ranked 4th in CRM with 2 reviews. Infor CloudSuite CRM is rated 0.0, while Oracle Service Cloud is rated 7.0. On the other hand, the top reviewer of Oracle Service Cloud writes "Scales well and is fully managed by Oracle, but the user experience needs to be improved". Infor CloudSuite CRM is most compared with Salesforce Sales Cloud, whereas Oracle Service Cloud is most compared with Siebel CRM, Oracle CX Sales, Vlocity, Microsoft Dynamics CRM and Salesforce Service Cloud.
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