Infor CloudSuite CRM vs Zoho CRM comparison

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Infor Logo
106 views|90 comparisons
100% willing to recommend
Zoho Logo
3,597 views|1,331 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor CloudSuite CRM and Zoho CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

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"I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well.""It is customizable. We have customized the CRM according to our needs.""The best thing about Zoho CRM is that it is integrated with other Zoho applications.""CRM software that's simple to use, with good technical support, scalability, and stability.""Zoho CRM has a location-based feature where if I'm visiting certain customers in a day, it can indicate to me the most efficient route. However, this is if the location of all the offices or places is updated, it saves my time. The calendar in Zoho CRM is synchronized with Google Calander which is very useful for me.""Zoho CRM's best feature is its reporting.""The solution is always stable.""There are many features that capture customer data."

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Cons
"They could include marketing automation for the product."

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"There was a challenge while deploying Zoho when we brought an API code. Because integrations "aren't perfect" for every organization.""It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart.""There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings.""We'd like the solution to be less expensive.""I'm not sure that there is scalability potential for enterprises.""The reporting for developers should be improved.""The support response time for this solution could be improved.""The product's scalability and stability need improvement."

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Pricing and Cost Advice
  • "The product is expensive. I rate the pricing a five out of ten."
  • More Infor CloudSuite CRM Pricing and Cost Advice →

  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."
  • More Zoho CRM Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:Zoho CRM integrates easily with customer service workflows.
    Top Answer:The product is affordable. I rate the product’s pricing a three out of ten, where one is cheap and ten is expensive.
    Top Answer:The reporting for developers should be improved.
    Ranking
    56th
    out of 169 in CRM
    Views
    106
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 169 in CRM
    Views
    3,597
    Comparisons
    1,331
    Reviews
    28
    Average Words per Review
    390
    Rating
    8.2
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Learn More
    Overview

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Sample Customers
    Scott County
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company13%
    Marketing Services Firm9%
    Financial Services Firm9%
    Mining And Metals Company9%
    VISITORS READING REVIEWS
    Educational Organization81%
    Computer Software Company3%
    Government2%
    Financial Services Firm2%
    Company Size
    No Data Available
    REVIEWERS
    Small Business71%
    Midsize Enterprise12%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise83%
    Large Enterprise9%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Infor CloudSuite CRM is ranked 56th in CRM with 1 review while Zoho CRM is ranked 6th in CRM with 47 reviews. Infor CloudSuite CRM is rated 9.0, while Zoho CRM is rated 8.0. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Infor CloudSuite CRM is most compared with , whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.

    See our list of best CRM vendors and best Sales Force Automation vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.