We performed a comparison between Infor CloudSuite Industrial and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"It's not too hard to handle the initial setup."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"We have definitely seen a return on our investment with the product."
"I like the tool’s multisite functionality."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Pricing is always an area where there is room for improvement."
"The solution's support service could be better."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The platform's distribution features need enhancement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Only people who undergo training from the companies can learn about Infor products."
"The user interface needs to be improved."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"It's not that intuitive."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"One area that could be improved in Omada Access Points is team communication."
Infor CloudSuite Industrial is ranked 14th in ERP with 10 reviews while Infor LN is ranked 8th in ERP with 23 reviews. Infor CloudSuite Industrial is rated 8.0, while Infor LN is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Infor CloudSuite Industrial is most compared with Infor M3, Microsoft Dynamics 365 Business Central, Infor Distribution SX.e, Epicor ERP and SAP Business One, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, SAP S/4HANA and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. Infor LN report.
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