Infor CloudSuite Industrial vs Microsoft Dynamics AX comparison

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1,616 views|976 comparisons
100% willing to recommend
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6,688 views|5,315 comparisons
86% willing to recommend
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Executive Summary

We performed a comparison between Infor CloudSuite Industrial and Microsoft Dynamics AX based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infor CloudSuite Industrial vs. Microsoft Dynamics AX Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's most valuable feature is production planning. It is one of the core features.""Some valuable features include improved transparency in sales processes, which has been vital for our operations.""We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production.""It is a scalable solution.""Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.""From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.""The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution.""Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."

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"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements.""I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications.""It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.""According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface.""I like that it's a complete ERP solution from production level to branch level.""The production is a valuable feature.""The most valuable feature of Microsoft Dynamics AX is material planning.""The installation is extremely simple, and I have had no problems with it."

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Cons
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on.""The solution's support service could be better.""Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle.""Pricing is always an area where there is room for improvement.""Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual.""The platform's distribution features need enhancement.""Planning needs to be improved. That is, industry-specific planning details need to be added and refined.""Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."

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"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern.""The initial setup can be complex at times and has room for improvement.""The user interface could be better.""AX does take some time and maintenance.""The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools.""There is no Arabic interface in Microsoft Business Central, which is a big weak point.""From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website.""There is room for improvement in the licensing model and associated costs of this solution."

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Pricing and Cost Advice
  • "I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
  • "It is a cost-effective solution."
  • "The platform's pricing depends on the specific number of users."
  • "As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
  • More Infor CloudSuite Industrial Pricing and Cost Advice →

  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Some valuable features include improved transparency in sales processes, which has been vital for our operations.
    Top Answer:As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
    Top Answer:While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all… more »
    Top Answer:The general speed of the solution needs improvement.
    Top Answer:The use case includes pretty much everything from finance to warehouse to production.
    Ranking
    15th
    out of 68 in ERP
    Views
    1,616
    Comparisons
    976
    Reviews
    7
    Average Words per Review
    632
    Rating
    8.1
    6th
    out of 68 in ERP
    Views
    6,688
    Comparisons
    5,315
    Reviews
    26
    Average Words per Review
    414
    Rating
    7.5
    Comparisons
    Also Known As
    Infor SyteLine, CloudSuite Industrial SyteLine, SyteLine, Infor SL
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    The Infor SyteLine enterprise software solution provides a technology backbone and comprehensive application set that enable you to automate business processes across the enterprise for efficiency and consistency; collaborate with supply and demand partners to reduce lead time, control costs, and increase agility; deliver accurate quotes, fast; shorten time-to-market; reduce operating costs; better plan and utilize capacity; minimize returns and rework; measure performance against goals; in short: run with confidence.

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    Sample Customers
    PRIDE Industries
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company11%
    Financial Services Firm9%
    Educational Organization7%
    REVIEWERS
    Manufacturing Company33%
    Computer Software Company17%
    Retailer8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise25%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise51%
    REVIEWERS
    Small Business46%
    Midsize Enterprise25%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    Buyer's Guide
    Infor CloudSuite Industrial vs. Microsoft Dynamics AX
    March 2024
    Find out what your peers are saying about Infor CloudSuite Industrial vs. Microsoft Dynamics AX and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor CloudSuite Industrial is rated 8.0, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP and SAP Business One, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Microsoft Dynamics GP. See our Infor CloudSuite Industrial vs. Microsoft Dynamics AX report.

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    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.