Most Helpful Review
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Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: September 2019.
371,355 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
In CRM Customer Engagement Centers
out of 25 in CRM Customer Engagement Centers
Average Words per Review
Compared 24% of the time.
Compared 15% of the time.
Compared 13% of the time.
Also Known As
|Helps companies optimize customer relationships by integrating marketing, sales, and service.|
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
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