Infor CRM vs. Salesforce Service Cloud

As of June 2019, Infor CRM is ranked 17th in CRM Customer Engagement Centers vs Salesforce Service Cloud which is ranked 4th in CRM Customer Engagement Centers with 3 reviews. The top reviewer of Salesforce Service Cloud writes "The most valuable features for us are contact tracking, the knowledge base, and the analytics". Infor CRM is most compared with Microsoft Dynamics CRM. Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM and Zendesk.
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Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Service Cloud and other solutions. Updated: May 2019.
345,915 professionals have used our research since 2012.
Quotes From Members

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8,758
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Top Comparisons
Compared 100% of the time.
Compared 10% of the time.
Also Known As
Service Cloud
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Infor
Salesforce
Overview
Helps companies optimize customer relationships by integrating marketing, sales, and service.

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

Offer
Learn more about Infor CRM
Learn more about Salesforce Service Cloud
Sample Customers
AMICA Life, Bell Canada, Harry RosenStanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Service Cloud and other solutions. Updated: May 2019.
345,915 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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