• Home
  • Infor Customer Experience Suite vs. Oracle WebCenter

Infor Customer Experience Suite vs Oracle WebCenter comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Download the complete report
Buyer's Guide
Customer Experience Management
April 2024
Executive Summary

We performed a comparison between Infor Customer Experience Suite and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.
To learn more, read our detailed Customer Experience Management Report (Updated: April 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Use Infor Customer Experience Suite?
Anonymous User
Has a user-friendly interface but performance is not up to scratch
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."

    • More Oracle WebCenter Pricing and Cost Advice →

    report
    See Which Vendors Are Best For You
    Use our free recommendation engine to learn which Customer Experience Management solutions are best for your needs.
    See Recommendations
    767,847 professionals have used our research since 2012.
    Questions from the Community
    Ask a question

    Earn 20 points

    What do you like most about Oracle WebCenter?
    Top Answer:WebCenter's interface is very user-friendly.
    Read all 7 answers   →
    What is your experience regarding pricing and costs for Oracle WebCenter?
    Top Answer:WebCenter's pricing is on the higher side.
    Read all 5 answers   →
    What needs improvement with Oracle WebCenter?
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
    Read all 7 answers   →
    Ranking
    37th
    out of 66 in Customer Experience Management
    Views
    30
    Comparisons
    17
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    20th
    out of 66 in Customer Experience Management
    Views
    38
    Comparisons
    29
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    WebCenter, FatWire
    Learn More
    Infor
    Oracle
    Overview

    Today's customers have more ways to research and purchase their products than ever before. If you want to attract and keep them, you need to create a satisfying, consistent customer experience across all channels. The Infor Customer Experience Suite helps integrate customer data across the enterprise to drive consistent, exceptional, and personal experiences over any channel across the entire customer lifecycle.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    Texas Chicken & Burgers, MercyOne, Kempinski Hotels, Astra Life
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    No Data Available
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Healthcare Company11%
    Marketing Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University9%
    Financial Services Firm9%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise12%
    Large Enterprise62%
    Buyer's Guide
    Customer Experience Management
    April 2024
    Download Free Report
    Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: April 2024.
    DOWNLOAD NOW
    767,847 professionals have used our research since 2012.

    Infor Customer Experience Suite is ranked 37th in Customer Experience Management while Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews. Infor Customer Experience Suite is rated 0.0, while Oracle WebCenter is rated 7.0. On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". Infor Customer Experience Suite is most compared with , whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.

    See our list of best Customer Experience Management vendors.

    We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.