We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"Material planning and predictive planning are both essential aspects."
"I like the tool’s multisite functionality."
"It has strong sales, purchase, warehousing, and logistics order management."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"The product is easier to use and has more efficient workflow management features than other vendors."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The most valuable feature is the workflow of the modules."
"The accounting and inventory management features are valuable."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"Supply Chain Management is an excellent feature."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"One area that could be improved in Omada Access Points is team communication."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"The tool is expensive. It needs to refine its planning details."
"Only people who undergo training from the companies can learn about Infor products."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The UI has room for improvement and can be more user-friendly."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"It is being decommissioned."
"There is room for improvement in the licensing model and associated costs of this solution."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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