Infor CloudSuite CRM vs NetSuite CRM+ comparison

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Infor Logo
106 views|90 comparisons
100% willing to recommend
NetSuite Logo
357 views|217 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor CloudSuite CRM and NetSuite CRM+ based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

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"The feature that has been most effective in improving sales performance is its alignment with the ordering team.""Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations.""NetSuite CRM+ helps us provide customer support and track schedules for field service.""We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

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Cons
"They could include marketing automation for the product."

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"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians.""The product or service could be improved by incorporating AI functionality to provide intuitive assistance.""The product needs to improve the warehouse management feature.""What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

More NetSuite CRM+ Cons →

Pricing and Cost Advice
  • "The product is expensive. I rate the pricing a five out of ten."
  • More Infor CloudSuite CRM Pricing and Cost Advice →

  • "Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."
  • "It ultimately depends on the features and functionalities required for your specific use case."
  • More NetSuite CRM+ Pricing and Cost Advice →

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    Top Answer:The feature that has been most effective in improving sales performance is its alignment with the ordering team.
    Top Answer:In terms of competitiveness, both NetSuite and HubSpot may offer different pricing tiers and packages to cater to various budgets and preferences. HubSpot tends to be less expensive than other… more »
    Top Answer:The product or service could be improved by incorporating AI functionality to provide intuitive assistance. There may be room for enhancement in tracking historical contacts from a sales perspective… more »
    Ranking
    56th
    out of 169 in CRM
    Views
    106
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    35th
    out of 169 in CRM
    Views
    357
    Comparisons
    217
    Reviews
    3
    Average Words per Review
    277
    Rating
    7.0
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Learn More
    Overview

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.
    Sample Customers
    Scott County
    2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Educational Organization13%
    Computer Software Company10%
    University10%
    Real Estate/Law Firm9%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise10%
    Large Enterprise53%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Infor CloudSuite CRM is ranked 56th in CRM with 1 review while NetSuite CRM+ is ranked 35th in CRM with 4 reviews. Infor CloudSuite CRM is rated 9.0, while NetSuite CRM+ is rated 7.0. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of NetSuite CRM+ writes "Streamlines collaboration across teams and has a straightforward setup process ". Infor CloudSuite CRM is most compared with , whereas NetSuite CRM+ is most compared with Siebel CRM and Oracle CX Sales.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.