We performed a comparison between Infor CloudSuite CRM and Oracle CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Technical support is very fast. It's customer friendly."
"The solution is scalable."
"It has a wide variety of use cases."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"The reporting features are valuable."
"The most important feature is the ability to assign a plan using the manual close function."
"They could include marketing automation for the product."
"The cost can be a bit more expensive compared to other options."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
"It’s complex to customize the tool."
"I'd like to see more feature enhancements."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"The product is not intuitive."
Earn 20 points
Infor CloudSuite CRM is ranked 56th in CRM with 1 review while Oracle CRM is ranked 7th in CRM with 31 reviews. Infor CloudSuite CRM is rated 9.0, while Oracle CRM is rated 7.8. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". Infor CloudSuite CRM is most compared with , whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
