Infor CloudSuite CRM vs Oracle CX Sales comparison

Cancel
You must select at least 2 products to compare!
Infor Logo
106 views|90 comparisons
100% willing to recommend
Oracle Logo
1,493 views|1,024 comparisons
81% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor CloudSuite CRM and Oracle CX Sales based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Joshua Rajeeva
Manoj Kulkani
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

More Infor CloudSuite CRM Pros →

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything.""The lead and opportunity management features are valuable.""The solution integrates well.""the Oracle CX Sales Eloqua module is very useful.""It covers sales very well.""It is stable and scalable, and their support has been very responsive.""Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

More Oracle CX Sales Pros →

Cons
"They could include marketing automation for the product."

More Infor CloudSuite CRM Cons →

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them.""Support is very poor.""We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being.""You can get disconnected if you do not have a strong, reliable internet connection.""The interface of Oracle CX Sales could be more user-friendly.""CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes.""It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."

More Oracle CX Sales Cons →

Pricing and Cost Advice
  • "The product is expensive. I rate the pricing a five out of ten."
  • More Infor CloudSuite CRM Pricing and Cost Advice →

  • "The price is reasonable."
  • "It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
  • "The product is pricey."
  • More Oracle CX Sales Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which CRM solutions are best for your needs.
    767,667 professionals have used our research since 2012.
    Questions from the Community
    Ask a question

    Earn 20 points

    Top Answer:The lead and opportunity management features are valuable.
    Top Answer:Customers usually do not prefer the solution over Sales Cloud. Support is very poor.
    Ranking
    56th
    out of 169 in CRM
    Views
    106
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    17th
    out of 169 in CRM
    Views
    1,493
    Comparisons
    1,024
    Reviews
    6
    Average Words per Review
    441
    Rating
    6.7
    Comparisons
    Also Known As
    CloudSuite CRM, Infor SalesLogix, SalesLogix
    Oracle Sales Cloud
    Learn More
    Overview

    Infor CloudSuite Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.

    Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

    The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

    Sample Customers
    Scott County
    Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Government10%
    Financial Services Firm8%
    Company Size
    No Data Available
    REVIEWERS
    Midsize Enterprise17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    Infor CloudSuite CRM is ranked 56th in CRM with 1 review while Oracle CX Sales is ranked 17th in CRM with 10 reviews. Infor CloudSuite CRM is rated 9.0, while Oracle CX Sales is rated 7.4. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". Infor CloudSuite CRM is most compared with , whereas Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM, Oracle Fusion Service and SAP CRM.

    See our list of best CRM vendors and best Sales Force Automation vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.