We performed a comparison between Infor CloudSuite CRM and Zoho CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"Its initial setup process for the cloud-based version is straightforward."
"Highly configurable, enabling graphically built workflows, and the writing of customized scripts if required."
"It has helped to manage, move forward, and also customize my processes. It has helped me with my sales pipeline, sales process, and performance."
"Customer tracking, order management, sales tracking and PO tracking provide efficiency."
"Zoho CRM integrates easily with customer service workflows."
"CRM software that's simple to use, with good technical support, scalability, and stability."
"We use the solution for different projects. We use it to patch lead details from clients' sources."
"They could include marketing automation for the product."
"Zoho CRM has a rule engine or a place where you can set certain rules. That's not evolved very much. They could improve this within the platform."
"The support is not quite good."
"The solution's feature for forecast has limitations."
"Support could be more knowledgeable."
"Since Zoho CRM is not made for the enterprise kind of company, its stability for enterprise businesses could be improved."
"The tool is hard for people who have worked with Microsoft Office for a long time."
"The chatbot feature is not very intelligent and lacks AI capabilities."
"The only thing I noticed was that it does not support multi-country operations. In Canada, for example, we do not use the term "state," but rather "province," and we do not use zip codes, but rather "postal codes.""
Earn 20 points
Infor CloudSuite CRM is ranked 56th in CRM with 1 review while Zoho CRM is ranked 6th in CRM with 47 reviews. Infor CloudSuite CRM is rated 9.0, while Zoho CRM is rated 8.0. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Infor CloudSuite CRM is most compared with , whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.
See our list of best CRM vendors and best Sales Force Automation vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
