We performed a comparison between Infor CloudSuite Industrial and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is production planning. It is one of the core features."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"The production is a valuable feature."
"The response time of the solution is very good."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"All its features are valuable."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"Pricing is always an area where there is room for improvement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Microsoft needs more presence in our region to help with management and maintenance."
"The general speed of the solution needs improvement."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"This solution could be improved with more expert resources and an easier implementation process."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The on-premises and desktop versions are not user-friendly."
Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor CloudSuite Industrial is rated 8.0, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP and SAP Business One, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. Microsoft Dynamics AX report.
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