Infor CloudSuite Industrial vs Microsoft Dynamics 365 Business Central comparison

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Executive Summary

We performed a comparison between Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infor CloudSuite Industrial vs. Microsoft Dynamics 365 Business Central Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution.""Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live.""From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.""We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production.""It is a scalable solution.""Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.""Some valuable features include improved transparency in sales processes, which has been vital for our operations.""The product's most valuable feature is production planning. It is one of the core features."

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"The initial setup is easy.""Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market.""The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility.""The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly.""It's quite useful for our production line, and it's easy to configure to our requirements.""Its most valuable feature is the user interface.""We like the manufacturing and case management modules.""I am impressed with the tool's user authentication, compatibility , and policies."

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Cons
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution.""The solution's support service could be better.""Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual.""Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle.""The platform's distribution features need enhancement.""Planning needs to be improved. That is, industry-specific planning details need to be added and refined.""Pricing is always an area where there is room for improvement.""There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

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"The solution can improve by having better integration with Microsoft PowerBI and reporting.""Microsoft Dynamics NAV could improve the reporting.""I would like to have more frequent updates.""The solution is not best suited for larger-scale businesses.""We need to customize more often than we would like.""There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types.""Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated.""The solution's event management can be improved."

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Pricing and Cost Advice
  • "I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
  • "It is a cost-effective solution."
  • "The platform's pricing depends on the specific number of users."
  • "As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
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  • "The first time we tried to buy the newest version, it was expensive."
  • "I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
  • "The price of the solution is reasonable."
  • "The price of the solution is reasonable."
  • "I think the pricing is the best; it's cost effective for sure."
  • "Microsoft Dynamics NAV has a pay-as-you-use payment model."
  • "NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
  • "The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
  • More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is particularly effective for ERP The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for… more »
    Top Answer:The product is cheap and has an annual subscription only. I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
    Top Answer:The reports have a deficiency of data richness. It generates essential financial statements such as Profit and Loss, Balance Sheet, or Cash Flow, along with Management Information System (MIS) reports… more »
    Top Answer:The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports.
    Top Answer:I would rate the pricing of Business Central as a six or seven out of ten in terms of costliness. We have yearly licensing costs, and the biggest additional expense is for external consultants.
    Top Answer:There is room for improvement in the ability to reverse or correct transactions more easily. Currently, if we make mistakes or need to undo something, it can be challenging and time-consuming… more »
    Ranking
    14th
    out of 66 in ERP
    Views
    1,618
    Comparisons
    974
    Reviews
    6
    Average Words per Review
    661
    Rating
    8.3
    4th
    out of 66 in ERP
    Views
    8,859
    Comparisons
    6,142
    Reviews
    33
    Average Words per Review
    366
    Rating
    8.3
    Comparisons
    Also Known As
    Infor SyteLine, CloudSuite Industrial SyteLine, SyteLine, Infor SL
    Dynamics NAV, MS Dynamics NAV
    Learn More
    Overview

    The Infor SyteLine enterprise software solution provides a technology backbone and comprehensive application set that enable you to automate business processes across the enterprise for efficiency and consistency; collaborate with supply and demand partners to reduce lead time, control costs, and increase agility; deliver accurate quotes, fast; shorten time-to-market; reduce operating costs; better plan and utilize capacity; minimize returns and rework; measure performance against goals; in short: run with confidence.

    Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.

    With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.

    Microsoft Dynamics 365 Business Central Features

    Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:

    • Mobility: Microsoft Dynamics 365 Business Central provides mobile access, allowing users to access information and perform tasks from anywhere, at any time.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Security: With its secure platform, the solution protects sensitive data and ensures the integrity of business operations.
    • Customization: It offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.


    Microsoft Dynamics 365 Business Central Benefits

    There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:

    • Adapt as your business grows: With full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices, the solution allows you to work wherever your business takes you.
    • Rapid deployment: The solution can be rapidly deployed either in the cloud or on-premises.
    • Scalability: With the solution, you can scale as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.
    • Drive continuous process optimization: When you implement Microsoft Dynamics 365 Business Central, you can Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

    Reviews from Real Users

    Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.

    Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."

    "The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.

    Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."

    Sample Customers
    PRIDE Industries
    Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company11%
    Financial Services Firm9%
    Educational Organization8%
    REVIEWERS
    Manufacturing Company24%
    Computer Software Company10%
    Government10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Manufacturing Company8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise18%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    REVIEWERS
    Small Business55%
    Midsize Enterprise18%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    Buyer's Guide
    Infor CloudSuite Industrial vs. Microsoft Dynamics 365 Business Central
    March 2024
    Find out what your peers are saying about Infor CloudSuite Industrial vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Infor CloudSuite Industrial is ranked 14th in ERP with 10 reviews while Microsoft Dynamics 365 Business Central is ranked 4th in ERP with 61 reviews. Infor CloudSuite Industrial is rated 8.0, while Microsoft Dynamics 365 Business Central is rated 8.4. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Infor Distribution SX.e, Epicor ERP and SAP Business One, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Oracle E-Business Suite. See our Infor CloudSuite Industrial vs. Microsoft Dynamics 365 Business Central report.

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    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.