Informatica MDM vs Oracle Customer Hub comparison

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Informatica Logo
5,422 views|3,857 comparisons
94% willing to recommend
Oracle Logo
5 views|3 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Informatica MDM and Oracle Customer Hub based on real PeerSpot user reviews.

Find out what your peers are saying about Informatica, TIBCO, Reltio and others in Cloud Master Data Management (MDM) Solutions.
To learn more, read our detailed Cloud Master Data Management (MDM) Solutions Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I think the integration feature is probably one of the key features in Informatica MDM...Stability-wise, I rate the solution a ten out of ten.""Address Doctor gives an accurate combination of information provided with a level of returned threshold value.""The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs.""It has flexibility in extending the data model.""​The tool manually checks on applying business rules and helps to implement them.""MDM is very stable - it can handle millions of hits daily and still run 24/7.""The ability to aggregate and put together data from around fifty sources into one environment allows us to have a preview of everything in a single place, which is something we did not have previously in our company.""The most valuable features of Informatica MDM are the IDQ and RDM data management."

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"It provides a single source of truth for customer data."

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Cons
"I feel the out-of-the-box APIs or the API management could be improved slightly from their current state. It could be more user-friendly.""New machine learning could be added to Informatica MDM because the solution is outdated and is not moving with the current trends. The solution is good, but it definitely needs a lot of improvement and needs to speed up as per the market.""I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required.""We currently have issues with real-time integration.""The UI is terrible and not user-friendly.""Needs to implement the new workflow with simple steps and a quick visualization with a 360 view of the data.""The tool should provide a unified user interface to manage the data objects.""Informatica MDM's UI is not intuitive enough."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
  • "it's expensive, but if you're looking for a stable solution, Informatica MDM is a good one to choose."
  • "It's pretty high for us. It's more on the higher side, like low to middle high."
  • "It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there."
  • "Informatica MDM's pricetag should come down. They have to cut some costs."
  • "There is no doubt that it is very expensive, but the brand value comes at a cost. Other MDM solutions in the market that haven't proven themselves like Informatica are also pretty expensive. We need to understand that MDM itself is very expensive to implement. So, Informatica is also pretty expensive. I would rate it a two out of five for being pretty expensive."
  • "It's offers value for money. They're more competitive with respect to pricing and offerings."
  • "Informatica MDM recently changed its pricing model. It's usage-based but I don't have much insight into the current pricing."
  • "Informatica MDM's price could be lower."
  • More Informatica MDM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This is where I think MDM shines - with its strong fuzzy matching algorithm. This is the essence of Informatica MDM. Based on these results, I can write our match conditions and then perform the… more »
    Top Answer:Pricing can vary because Informatica doesn't have a standard price across the board. It depends more on the sales representatives in different regions. They essentially call the shots and decide the… more »
    Top Answer:I feel the out-of-the-box APIs or the API management could be improved slightly from their current state. It could be more user-friendly. In future releases, I would love to have more reports and… more »
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    Ranking
    Views
    5,422
    Comparisons
    3,857
    Reviews
    22
    Average Words per Review
    558
    Rating
    8.0
    Views
    5
    Comparisons
    3
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Siperian, Customer 360
    CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
    Learn More
    Overview

    Informatica MDM solution delivers the market-leading foundation on which to build that trusted 360-degree view. Companies around the globe rely on Informatica MDM to give business users easy access to the data that drives their strategic decisions about cutting costs, increasing revenues, improving operations, reducing risk, and capitalizing on opportunities. As the industry’s only true end-to-end MDM solution, it incorporates data integration, data quality, data governance, business process management, and master data management on a single vendor-agnostic platform to ensure faster time-to-value.

    Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
    Sample Customers
    UPMC, Citrix
    Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
    Top Industries
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm17%
    Retailer8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm13%
    Manufacturing Company12%
    Energy/Utilities Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    No Data Available
    Buyer's Guide
    Cloud Master Data Management (MDM) Solutions
    March 2024
    Find out what your peers are saying about Informatica, TIBCO, Reltio and others in Cloud Master Data Management (MDM) Solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Informatica MDM is ranked 1st in Cloud Master Data Management (MDM) Solutions with 43 reviews while Oracle Customer Hub is ranked 1st in Customer Data Integration. Informatica MDM is rated 8.0, while Oracle Customer Hub is rated 6.0. The top reviewer of Informatica MDM writes "Optimize business processes while ensuring that users see a return on their investment from the use of the product". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Informatica MDM is most compared with Reltio Cloud, SAP Master Data Governance, Profisee, IBM InfoSphere MDM and TIBCO EBX, whereas Oracle Customer Hub is most compared with .

    We monitor all Cloud Master Data Management (MDM) Solutions reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.