Compare Informatica MDM vs. Oracle Customer Hub

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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

"This is the best tool on the market for master data management.""We've used the solution for quite some time, so in our organization, the product is pretty mature.""It has flexibility in extending the data model.""The data quality component is very good."

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"It provides a single source of truth for customer data."

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"The 100% availability or the configuration for clusters is not very well designed.""The integration could be a bit better. The process is something new.""The advertising makes promises about data analytics that it does not keep.""Pre-sales technical support is much better than post-sales technical support."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
"We are satisfied with the cost but the licensing scheme is confusing and people from Informatica don't even understand how the license model works."

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Questions from the Community
Top Answer: This is the best tool on the market for master data management.
Top Answer: This solution is costly, although it may not be more so than other competing products. We are satisfied with the cost but the licensing scheme is confusing and people from Informatica don't even… more »
Top Answer: There are not many consultants who are familiar with MDM, so it is not easy to find somebody to help with implementation or developing it. The 100% availability or the configuration for clusters is… more »
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Popular Comparisons
Compared 14% of the time.
Compared 12% of the time.
Compared 24% of the time.
Also Known As
Siperian, Customer 360CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM

Informatica MDM solution delivers the market-leading foundation on which to build that trusted 360-degree view. Companies around the globe rely on Informatica MDM to give business users easy access to the data that drives their strategic decisions about cutting costs, increasing revenues, improving operations, reducing risk, and capitalizing on opportunities. As the industry’s only true end-to-end MDM solution, it incorporates data integration, data quality, data governance, business process management, and master data management on a single vendor-agnostic platform to ensure faster time-to-value.

Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
Learn more about Informatica MDM
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Sample Customers
UPMC, CitrixIndustrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
Top Industries
Financial Services Firm18%
Insurance Company9%
Health, Wellness And Fitness Company9%
Pharma/Biotech Company9%
Computer Software Company42%
Comms Service Provider14%
Media Company5%
Financial Services Firm4%
No Data Available
Company Size
Small Business21%
Midsize Enterprise4%
Large Enterprise75%
No Data Available

Informatica MDM is ranked 1st in Customer Data Integration with 3 reviews while Oracle Customer Hub is ranked 2nd in Customer Data Integration with 1 review. Informatica MDM is rated 7.0, while Oracle Customer Hub is rated 5.0. The top reviewer of Informatica MDM writes "Good use cases and end-to-end features but needs more setup documentation". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Informatica MDM is most compared with IBM InfoSphere MDM, Informatica PIM, Microsoft MDS, Orchestra Networks EBX and SAP Master Data Governance, whereas Oracle Customer Hub is most compared with Microsoft MDS and IBM InfoSphere MDM.

See our list of best Customer Data Integration vendors and best Cloud Master Data Management vendors.

We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.