Informatica PIM vs Oracle Customer Hub comparison

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"A great product enrichment tool.""The most important features are the mastering of the data and the UI intuitiveness.""The staging and hierarchical features are the most valuable."

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"It provides a single source of truth for customer data."

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Cons
"They need more feature flexibility, as it is not fully developed.""Database access is highly restricted particularly if you're using the cloud version.""Its look and feel needs improvement. It has a lousy look and feel. Informatica PIM is designed specifically for the retail industry. They need to make sure that it is also applicable to all the other industries and verticals."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
  • "We switched to Informatica PIM because it was cheaper than the Oracle solution. It is cheaper initially, but they will bundle it later. This is what happens in the industry."
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    Also Known As
    PIM, Product 360, Heiler
    CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
    Learn More
    Overview

    MDM – Product 360 is Informatica’s master data-fueled product information management (PIM) system. It allows business users to more effectively manage and collaborate on product content to fuel all sales channels with consistent, rich, and accurate product data for an informed and engaging customer experience. By delivering clean, consistent, and trusted product data, Product 360 empowers customer engagement and a company’s digital transformation by increasing speed, agility, and time to market.

    Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
    Sample Customers
    Puma, Saint Gobain, Unilever
    Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company15%
    Retailer11%
    Financial Services Firm6%
    No Data Available
    Company Size
    REVIEWERS
    Midsize Enterprise29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    No Data Available

    Informatica PIM is ranked 2nd in Product Information Management (PIM) while Oracle Customer Hub is ranked 4th in Customer Data Integration. Informatica PIM is rated 8.2, while Oracle Customer Hub is rated 6.0. The top reviewer of Informatica PIM writes "Great product enrichment tool that provides flexibility and can be plugged with any e-commerce site". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Informatica PIM is most compared with SAP Hybris PCM, Informatica MDM, SAP Master Data Governance, Stibo STEP MDM and TIBCO EBX, whereas Oracle Customer Hub is most compared with .

    We monitor all Product Information Management (PIM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.