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Top Review
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Unitrends and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.""The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

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"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

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"They have great support.""I really like the reporting options you get for various email reports.""I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside.""It's not easy to scale it.""When I have had to use tech support, they've been very good."

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Cons
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.""The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

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"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

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"I would like to see the real-time replication process improved, and a zero RPO feature added.""I would like to see more storage options for the free version.""There's a lot that can be made better. For example, it could be more scalable.""It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market.""Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."

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Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

More Commvault Pricing and Cost Advice »

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees.""It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use. As an MSP, you can allocate space to clients as you need to.""The licensing is based on how much data you have plus what appliances you need.""The pricing is fair, and they are interested in working with MSPs as part of their market.""The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery Pricing and Cost Advice »

"With respect to cost, my advice is to get what you need.""Their licensing depended on the number of CPUs you had."

More Unitrends Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Well both are comprehensive backup solutions. comm-vault has management One UI, Built-in security features, ransomware… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
Top Answer: We've recently switched from Veeam B&R to Rubrik with their Polaris Radar Solution to detect Ransomware.  VM-Backup is a… more »
Top Answer: The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the… more »
Top Answer: It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use… more »
Top Answer: When I have had to use tech support, they've been very good.
Top Answer: I think it's a decent platform to go with; I don't have any issues with it. I guess the one thing that I would say is… more »
Top Answer: Probably the biggest issue I've had is actually paying for the unit and part of that problem is that they use a third… more »
Comparisons
Also Known As
Infrascale Platform
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Infrascale is an enterprise-grade disaster recovery solution that provides rapid failover to a second site with the flexibility to boot from the appliance or cloud. Delivered as a physical or virtual appliance and includes DR software – it’s DR, your way.

With the average cost of downtime ranging from $8,000 for small business and $700,000 for enterprises, it has become mission critical for CIOs and CEOs to re-evaluate their application and site failover capabilities. Infrascale minimizes the risk of downtime at a price that will make your CFO smile.

Infrascale allows IT to stop buying and managing disparate hardware and software  to solve their DR and backup needs. An administrative dashboard, accessible from any browser or device, makes it easy to recover mission critical applications and systems with push-button simplicity.

Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Offer
Learn more about Commvault
Learn more about Infrascale Backup & Disaster Recovery
Learn more about Unitrends
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Enterprise Storage Guide, One IT, The 451 Group, AVG, Malwarebytes, Matrix OneSource, Lockheed Martin
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Computer Software Company8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider17%
Healthcare Company6%
Financial Services Firm6%
REVIEWERS
Wireless Company14%
Non Tech Company14%
Wellness & Fitness Company10%
Marketing Services Firm10%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider17%
Government8%
Insurance Company5%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise11%
Large Enterprise78%
REVIEWERS
Small Business100%
REVIEWERS
Small Business31%
Midsize Enterprise42%
Large Enterprise27%
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Unitrends and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.

Infrascale Backup & Disaster Recovery is ranked 26th in Backup and Recovery Software with 5 reviews while Unitrends is ranked 40th in Backup and Recovery Software with 5 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Unitrends is rated 7.6. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Unitrends writes "Was the right choice at the time, but we moved on to a more cloud ready solution". Infrascale Backup & Disaster Recovery is most compared with Datto Cloud Continuity, Veeam Backup & Replication, Veeam ONE, Zerto and Cohesity DataProtect, whereas Unitrends is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, Cohesity DataProtect and Veritas Backup Exec. See our Infrascale Backup & Disaster Recovery vs. Unitrends report.

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