Infrascale Backup & Disaster Recovery vs N-able Cove Data Protection comparison

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Executive Summary

We performed a comparison between Infrascale Backup & Disaster Recovery and N-able Cove Data Protection based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""The initial setup was straightforward and we received support from the manufacturer.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

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"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.""The ease of use and the console are great.""It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network.""The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss.""Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily.""It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak.""The most valuables feature is the alerts and monitoring that catches the failed backups.""One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."

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Cons
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement.""The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.""I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

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"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference.""A feature I'd like to see would be a more customizable admin console.""The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V.""An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.""N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement.""One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that.""I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work.""The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

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Pricing and Cost Advice
  • "Our licensing fees are billed every four months."
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

  • "The pricing of SolarWinds seems to be fair compared to the rest of the industry."
  • "When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
  • "There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."
  • "I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
  • "The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
  • "Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
  • "The price isn't extreme, but I'd love to pay less."
  • "The pricing is very competitive and it's well worth the price."
  • More N-able Cove Data Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Top Answer:I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
    Top Answer:The initial setup of N-able Cove Data Protection was very easy.
    Top Answer:N-able Cove Data Protection is an averagely-priced product.
    Top Answer:N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement. The amount of time to get to the support engineers of the solution is too much, so the support team… more »
    Ranking
    38th
    out of 131 in Backup and Recovery
    Views
    550
    Comparisons
    369
    Reviews
    1
    Average Words per Review
    167
    Rating
    9.0
    8th
    out of 131 in Backup and Recovery
    Views
    4,382
    Comparisons
    2,405
    Reviews
    10
    Average Words per Review
    1,293
    Rating
    9.1
    Comparisons
    Also Known As
    Infrascale Platform
    N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
    Learn More
    Overview

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable. 

    The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control. 

    With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

    Sample Customers
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    Computer Depot, Leading Edge Computers, IT Logic Australia
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Real Estate/Law Firm8%
    Comms Service Provider7%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company33%
    University11%
    Sports Company11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider7%
    Educational Organization7%
    Real Estate/Law Firm7%
    Company Size
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise13%
    Large Enterprise51%
    REVIEWERS
    Small Business90%
    Midsize Enterprise10%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    Backup and Recovery
    March 2024
    Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Infrascale Backup & Disaster Recovery is ranked 38th in Backup and Recovery with 11 reviews while N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while N-able Cove Data Protection is rated 9.0. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect, Datto Cloud Continuity and Zerto, whereas N-able Cove Data Protection is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup.

    See our list of best Backup and Recovery vendors and best Cloud Backup vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.