We performed a comparison between Infrascale Backup & Disaster Recovery and Unitrends based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature of this solution is that it is simple to use."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"When I have had to use tech support, they've been very good."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"It is an easy system to use. The support, if needed, is always willing to help."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"They have great support."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"It could be a little more customizable."
"I would like to see more storage options for the free version."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"The ability to run just differentials without pulling the full on your archive."
"If the interface could be less complex, it is would be great."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
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Infrascale Backup & Disaster Recovery is ranked 38th in Backup and Recovery with 1 review while Unitrends is ranked 41st in Backup and Recovery with 6 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Unitrends is rated 7.8. The top reviewer of Infrascale Backup & Disaster Recovery writes "Excellent product used now for several years, integration in the cloud is seamless, technical support there for you during deployment". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect, Datto Cloud Continuity and Zerto, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain).
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