Infrascale Backup & Disaster Recovery vs Veeam Agent for Microsoft Windows [EOL] comparison

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Executive Summary

We performed a comparison between Infrascale Backup & Disaster Recovery and Veeam Agent for Microsoft Windows [EOL] based on real PeerSpot user reviews.

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767,496 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.""The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The initial setup was straightforward and we received support from the manufacturer.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""The most valuable feature of this solution is that it is simple to use.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

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"We found the initial setup to be quite simple.""If you have windows machine at home and you'd like a backup, you can always download their free edition and plug in an external hard disk, and do a full backup of your laptop.""A full-featured option for managing virtual machines with an instant recovery feature.""The most valuable features are backup and restore. This solution is also easy to use.""Veeam Agent for Microsoft Windows's most useful features is the ease of use and user-friendly.""The most valuable feature is that it's a VMware environment.""To do the actual backup configuration is also not too bad.""Technical support is good."

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Cons
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server.""There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

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"The support could be improved a lot, as it is currently non-existent.""It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation.""While the Veeam agent is perfect, sometimes the agent doesn't install in Windows.""I would like to have a more automated installation process.""There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature.""The solution's compression ratio and high speed for backing up can always improve. Aspects that need improvement are less time, better quality, higher security, and more compression. These are continuous requirements for any customer.""Troubleshooting is very hard.""I can't think of anything that may be missing."

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Pricing and Cost Advice
  • "Our licensing fees are billed every four months."
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

  • "Our licensing fees are on a yearly basis."
  • "Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
  • "There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
  • "We purchased a three-year license, and I think that the prices are ok."
  • "The pricing is good."
  • "The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
  • "The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
  • "We have a cloud provider agreement with Veeam. We are also paying for the agent."
  • More Veeam Agent for Microsoft Windows [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Top Answer:I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
    Top Answer:The pricing is very good compared to Micro Focus. It is very affordable.
    Top Answer:We don't have any issues with the solution. We do not need any other features. The integration with MS Storage and Dell Media needs to be simplified. Micro Focus may be better in this area as it… more »
    Ranking
    26th
    out of 113 in Cloud Backup
    Views
    507
    Comparisons
    342
    Reviews
    1
    Average Words per Review
    167
    Rating
    9.0
    Unranked
    In Cloud Backup
    Comparisons
    Also Known As
    Infrascale Platform
    Learn More
    Overview

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    What is Veeam Agent for Microsoft Windows?

    Veeam Agent for Microsoft Windows is a robust, trusted data protection and recovery solution for both physical and virtual machines. This solution can be used to safeguard all kinds of machines and devices, such as desktops, laptops, and mobile devices. Veeam Agent for Windows can easily be installed on all Windows-based physical servers, workstations, desktops, and virtual machines, and works well in either a standalone or managed mode.

    It is widely understood that all users should back up all stored data on a regularly scheduled basis to protect all important data. In the event of a data disaster, data can easily be restored from the backup using this solution and one would never have to experience a loss of important information. Users can implement Veeam Agent for Microsoft Windows to perform regularly scheduled backups automatically, or manually, as needed. Users can choose to back up individual folders and files, designate particular computer files, or even the entire computer image. 

    Backups can be saved in several different locations, such as:

    • Cloud Repository (Veeam Cloud Connect)
    • Backup Repository (Veeam Backup Server)
    • Network Shared Folder 
    • Local Computer Drive
    • Removable Storage Device (USB, CD, DVD, etc)
    • Microsoft OneDrive

    Veeam Agent for Windows users are able to:

    • Create a Veeam Recovery Media file on an external hard drive, CD/DVD/BD, internal hard drive, or choose to establish an ISO file using Veeam Recovery Media on disk.
    • Create a comprehensive system image backup and securely back up chosen computer volumes or specific personal folders with files. Users have the option to store backups in a network shared folder on an external hard drive, or use the Veeam backup repository, Veeam Cloud Connect Repository, or Microsoft OneDrive.

    Veeam Data restore offers two options:

    • Volume-level restore: Veeam Agent is able to restore the complete content of the entire volume. The solution retrieves the data blocks pertaining to the designated volumes and copies them to the desired location. A volume can then be restored to a new location or its original location.

    • File-Level Restore: Veeam Agent will use Veeam’s proprietary driver to publish backup content safely to a user's computer file system. Users can then access the content user Veeam’s Virtual Disk Driver (VDK), which is included with the solution. Users can then easily browse and copy the desired files and folders to use as desired.

    Veeam Recovery Media

    Veeam Agent for Windows allows users to create a complete recovery image of their computer using Veeam Recovery Media. This image contains all data necessary to run Microsoft Windows Recovery Environment (Windows RE) while supplying a viable option to run users’ computer systems.

    Reviews From Real Users:

    We use Veeam Agent for security as well as to ensure we have a backup should the server or discs fatally die. We are a small company with just one building, we want to be sure that should a server be gone we have a backup in the cloud so that we can survive.” - Director at a tech services company 

    “The compatibility of Veeam Agent for Microsoft Windows with other solutions is good. Its integration with other solutions is also good. I also find the product user-friendly.” - Business Development Manager at a tech services company.

    Sample Customers
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    ContinuitySA, Landmark Information Group
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Real Estate/Law Firm8%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm19%
    Comms Service Provider19%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Retailer7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise13%
    Large Enterprise52%
    REVIEWERS
    Small Business46%
    Midsize Enterprise29%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise16%
    Large Enterprise52%
    Buyer's Guide
    Cloud Backup
    March 2024
    Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: March 2024.
    767,496 professionals have used our research since 2012.

    Infrascale Backup & Disaster Recovery is ranked 26th in Cloud Backup with 11 reviews while Veeam Agent for Microsoft Windows [EOL] doesn't meet the minimum requirements to be ranked in Cloud Backup with 40 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Veeam Agent for Microsoft Windows [EOL] is rated 8.4. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Veeam Agent for Microsoft Windows [EOL] writes "Functional application availability". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect and Datto Cloud Continuity, whereas Veeam Agent for Microsoft Windows [EOL] is most compared with Veeam Backup & Replication, AOMEI Cyber Backup, Acronis Cyber Protect, Rubrik and AWS Backup.

    See our list of best Cloud Backup vendors and best Backup and Recovery vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.