Interactive Intelligence vs Keap comparison

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Executive Summary

We performed a comparison between Interactive Intelligence and Keap based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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Questions from the Community
Top Answer:Interactive Intelligence is quite user friendly.
Top Answer:The problem with this current system is that the support is not great. It's likely that the product will be discontinued by the end of 2025 which is probably why it's not sufficiently supported. There… more »
Top Answer:This is an omnichannel contact center solution catering to different kinds of channels, whether they are emails, chats, calls, or generic objects, like web objects which can be routed as an… more »
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Ranking
27th
out of 167 in CRM
Views
125
Comparisons
72
Reviews
2
Average Words per Review
869
Rating
9.0
47th
out of 167 in CRM
Views
144
Comparisons
119
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Infusionsoft
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Overview
Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.

Collect new leads with minimal effort

Collect leads consistently and seamlessly, using Keap’s powerful CRM, lead capture blueprints, landing page templates, and appointment setting.

Stay focused on what you’re good at

Keap’s personalized automations save you from distracting busy work, while still sounding and converting exactly like you.

Messages that your audience actually wants to read

Write emails and texts using Keap’s curated templates, send them to segmented lists in your CRM, and watch the results roll in.

Business stays business, personal stays personal

Keap Business Line gives you access to work calls and texts on your smartphone, while keeping your personal conversations separate.

Expert help as you grow

With Keap’s one-on-one coaching and strategic guidance, 24/7 support, and seamless migration services, you’ll have everything you need to be successful.

Sample Customers
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Titin, Cleancorp Cleaning Service, LeftFoot Coaching Academy, Salon Success Strategies, Roeder Studios, Mint Social, Optibike, Select Photo-Graphics, Mosquito Squad of Greater DC, The Rocket Company, Blue Chip Athletic, Burleson Orthodontics, Presidential Pools, Blue Cow Creative Design & Production, Ptex Group
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
765,386 professionals have used our research since 2012.

Interactive Intelligence is ranked 27th in CRM with 2 reviews while Keap is ranked 47th in CRM. Interactive Intelligence is rated 9.0, while Keap is rated 7.0. The top reviewer of Interactive Intelligence writes "Reliable with very good social media integration and easy to use". On the other hand, the top reviewer of Keap writes "The integrated shopping cart with email marketing and click tracking are valuable features". Interactive Intelligence is most compared with Genesys Cloud CX, whereas Keap is most compared with .

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.