We performed a comparison between Instana Dynamic APM and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a stable solution."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"It's great for monitoring services and applications."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"With Instana, the interface and the UI are very simple to use."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Very easy to implement."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The reporting feature is good for us."
"The most valuable feature is application performance monitoring."
"Real User Monitor has improved our productivity."
"The technical support is good at resolving issues."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"New Relic has a better UI in terms of how it presents the data."
"The integration could be improved with more plugins or open API."
"Its SLI and SLA features need improvement in setting up alerts."
"They could improve the product’s dashboards and provide more dashboard options."
"Maybe log monitoring could be better."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"This technology is considered to be older."
"We would like to see support for non-Windows environments."
"Some issues with login errors."
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Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Instana Dynamic APM is rated 7.4, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, IBM Application Performance Management and Elastic Observability, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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