We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"It's great for monitoring services and applications."
"It is a stable solution."
"The overall capabilities are the most valuable."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It does everything we wanted it to do."
"New features are added often."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The versatility of the solution is its most valuable feature."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The solution's monitoring is pretty weak and should be improved."
"We'd always like to see additional functionalities."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"Maybe log monitoring could be better."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The integration could be improved with more plugins or open API."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"We have had issues with our agents going offline."
"It is very difficult to award the service level cycles at an endpoint level."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution is quite expensive."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, IBM Application Performance Management, Elastic Observability and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Google Cloud's operations suite (formerly Stackdriver). See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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