Instana Dynamic APM vs New Relic comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic's setup process varies depending on the number of devices being installed and some users needed professional services. On the other hand, Instana Dynamic APM is rated a ten out of ten for simplicity with a fast and easy setup that takes around 20 minutes and requires a previous Docker installation.
  • Features: New Relic offers scalability, accurate alerts, and a simple user interface with straightforward pricing. Meanwhile, Instana Dynamic APM provides real-time data generation, detailed application behavior monitoring, and dynamic detection capabilities. Both also have user-friendly GUIs and great dashboards.
  • Pricing: The cost of New Relic's setup is a worry for some users due to the monthly or yearly license fee and extra charges for additional features. Instana Dynamic APM's pricing is seen as fair, but one reviewer found it slightly expensive compared to other providers.
  • Service and Support: While some users have praised the technical support provided by New Relic, others have found it lacking in speed and accuracy. Meanwhile, Instana Dynamic APM has also had mixed reviews, with some users finding their customer service to be very good, while others have experienced issues with support, including longer resolution times.
  • ROI: New Relic's ROI received differing opinions from users. Instana Dynamic APM, on the other hand, has proven to be a lucrative investment for businesses.

Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.

To learn more, read our detailed Instana Dynamic APM vs. New Relic Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in.""Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself.""Visually, it's very good. It provides everything needed for dynamic detection, which is very useful.""The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.""The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is.""With Instana, the interface and the UI are very simple to use.""It is a stable solution.""With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."

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"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time.""The monitoring so far has been good and we are happy with it.""The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team.""We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""It has in-depth analysis using developer code for someone whose not traditionally a developer.""It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.""Working with the solution is very easy. It's user-friendly.""The product allows the developer to see the actual problems in the applications."

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Cons
"They could improve the product’s dashboards and provide more dashboard options.""The integration could be improved with more plugins or open API.""I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process.""We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good.""Maybe log monitoring could be better.""Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box.""We'd always like to see additional functionalities.""While it is already quite good, there is room for improvement in terms of providing better functionality"

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"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.""It is very difficult to award the service level cycles at an endpoint level.""The customization of the start and end time is kind of cool.""In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.""The browser isn't exactly reliable.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

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Pricing and Cost Advice
  • "Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
  • "Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
  • "The pricing is $1,200 per year which is a bit high compared to other vendors."
  • "The solution is less expensive than one of its competitors."
  • "It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
  • "The solution's pricing is comparable to other products."
  • "Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
  • More Instana Dynamic APM Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
    Top Answer:Instana Dynamic APM is more affordable for small and medium-sized companies compared to AppDynamics and Dynatrace.
    Top Answer:They could improve the product’s dashboards and provide more dashboard options. Additionally, the server and database monitoring needs enhancement compared to other vendors.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    4,090
    Comparisons
    3,234
    Reviews
    6
    Average Words per Review
    328
    Rating
    8.0
    Views
    25,149
    Comparisons
    19,771
    Reviews
    33
    Average Words per Review
    519
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company17%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise42%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Instana Dynamic APM vs. New Relic
    March 2024
    Find out what your peers are saying about Instana Dynamic APM vs. New Relic and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Instana Dynamic APM is ranked 18th in Application Performance Monitoring (APM) and Observability with 7 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 33 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "Empowering applications with real-time insights and seamless performance". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, IBM Application Performance Management and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix. See our Instana Dynamic APM vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.