Compare Instana Dynamic APM vs. Splunk IT Service Intelligence (ITSI)

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Most Helpful Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
446,626 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in.""With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers.""Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself.""With Instana, the interface and the UI are very simple to use."

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"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""We liked the built-in calculation of health scores."

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Cons
"New Relic has a better UI in terms of how it presents the data.""Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box.""I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."

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"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""The problem becomes the price, as Splunk is an expensive product.""We also faced challenges relating to UI development."

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Pricing and Cost Advice
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

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"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

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4,064
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1
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2,669
Avg. Rating
7.0
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267
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181
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2
Average Words per Review
934
Avg. Rating
8.5
Popular Comparisons
Compared 31% of the time.
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Instana
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Splunk
Overview

Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

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Sample Customers
ClearScoreTransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Top Industries
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider19%
Retailer8%
Media Company8%
VISITORS READING REVIEWS
Financial Services Firm35%
Computer Software Company22%
Comms Service Provider16%
Outsourcing Company5%
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
446,626 professionals have used our research since 2012.
Instana Dynamic APM is ranked 20th in Application Performance Management (APM) with 2 reviews while Splunk IT Service Intelligence (ITSI) is ranked 18th in Application Performance Management (APM) with 3 reviews. Instana Dynamic APM is rated 7.0, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of Instana Dynamic APM writes "Auto-discovery agents require little configuration and detect everything from host to service level, but reporting is lacking". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Datadog, New Relic APM and New Relic Synthetics, whereas Splunk IT Service Intelligence (ITSI) is most compared with SignalFx, SolarWinds NPM, Dynatrace and Loom Systems.

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